McAfee Email Gateway (Discontinued) vs. Trend Micro Smart Protection Suite, with XGen

Comparable to a Barracuda email appliance, these units retain email that is quarantined as well as provide cloud layer to support it. It is best suited for a medium size company as the devices are often not as scalable as Barracuda.

Incentivized

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.

• Filtering system is very strong, more often than not blocks bad email.
• Does fine job filtering and configuring content filtering for extension types such as ZIP or RAR.
• Intermediary between Internet and email system provides extra layer of security including ability to spool email in the event of an email system outage.
• Outbound encryption feature is very useful for security purposes.

Incentivized

• Real time threat intelligence using updates from global threat intelligence network.
• Advanced built-in threat detection and response capabilities.
• Ability to detect advanced malware, behavior and communications.
• Flexibility to deploy with on-premise or cloud or hybrid.
• Single management console to manage all layers of security.

Incentivized

• The onsite appliances have end-of-life forcing an upgrade to new unit.
• Many of the appliances have been end-of-life and seems McAfee may not be offering the service in the future.

Incentivized

• Documentation is something that can be improved here.
• Licensing is overly complex and needs to be improved for different features/variations.
• Install is difficult.

Incentivized

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

Incentivized

Barracuda provides two product options, the ESS cloud-only filtering, and onsite Email Security Gateway appliances. Unless compliance needs require the on-premises device, the ESS option easily beats the McAfee Email Gateway.

Incentivized

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

• The end-of-life of appliances is unfortunate as it forces a purchase of a replacement unit. Barracuda devices have a 4-year refresh cycle so purchasing additional hardware is rarely necessary.
• McAfee seems to be phasing out the service over time.

Incentivized

• We have stopped multiple infections of ransomware from spreading.
• Lost some productivity when database crashed
• Updates tend to slow system down

Incentivized