What users are saying about
Top Rated
623 Ratings
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Top Rated
550 Ratings
Top Rated
623 Ratings
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Score 7.8 out of 100

Oracle Cloud ERP

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Top Rated
550 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Microsoft Dynamics 365

All told, if it hadn't been for the fact that we were testing it with both employees who knew CRM lingo and those who were new, we wouldn't have found such an issue. The program itself can be very useful for people who already manage CRMs, who know how to use them, who know how to run and manage employees on them, namely because of the "one-stop-shop" concept in data visibility. When it came down to it though, if you have high-turnover, then this product will devolve into only being used for it's base components. Down the middle, we found that the people who'd been in marketing for 4-5 years fell into the product easily because of the way it was written. Everyone before that, with novice experience, thought it was written like a textbook for a graduate class - little to no leeway if you don't happen to know one specific term
Patrick Stephens | TrustRadius Reviewer

Oracle Cloud ERP

While I have used [Oracle Cloud ERP] while employed at smaller to mid-sized businesses it feels as if this program would be suited for a growing business to help guide it along the way and support it as things continue to materialize. This program has helped us track our revenue growth and realize that we needed to grow our organization chart based on the projections we were forecasting. It is one thing to have a gut feeling or have a report that someone would like a little extra help, but it is hard to argue with numbers and statistics because they don't lie.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Microsoft Dynamics 365
8.0
Oracle Cloud ERP
Customer data management / contact management
Microsoft Dynamics 365
8.5
Oracle Cloud ERP
Workflow management
Microsoft Dynamics 365
7.9
Oracle Cloud ERP
Territory management
Microsoft Dynamics 365
7.8
Oracle Cloud ERP
Opportunity management
Microsoft Dynamics 365
8.5
Oracle Cloud ERP
Integration with email client (e.g., Outlook or Gmail)
Microsoft Dynamics 365
8.1
Oracle Cloud ERP
Contract management
Microsoft Dynamics 365
7.5
Oracle Cloud ERP
Quote & order management
Microsoft Dynamics 365
7.7
Oracle Cloud ERP
Interaction tracking
Microsoft Dynamics 365
8.0
Oracle Cloud ERP
Channel / partner relationship management
Microsoft Dynamics 365
8.0
Oracle Cloud ERP

Customer Service & Support

Microsoft Dynamics 365
8.3
Oracle Cloud ERP
Case management
Microsoft Dynamics 365
8.6
Oracle Cloud ERP
Call center management
Microsoft Dynamics 365
8.0
Oracle Cloud ERP
Help desk management
Microsoft Dynamics 365
8.3
Oracle Cloud ERP

Marketing Automation

Microsoft Dynamics 365
7.9
Oracle Cloud ERP
Lead management
Microsoft Dynamics 365
8.2
Oracle Cloud ERP
Email marketing
Microsoft Dynamics 365
7.6
Oracle Cloud ERP

CRM Project Management

Microsoft Dynamics 365
8.1
Oracle Cloud ERP
Task management
Microsoft Dynamics 365
8.3
Oracle Cloud ERP
Billing and invoicing management
Microsoft Dynamics 365
8.2
Oracle Cloud ERP
Reporting
Microsoft Dynamics 365
7.8
Oracle Cloud ERP

CRM Reporting & Analytics

Microsoft Dynamics 365
8.1
Oracle Cloud ERP
Forecasting
Microsoft Dynamics 365
8.0
Oracle Cloud ERP
Pipeline visualization
Microsoft Dynamics 365
8.5
Oracle Cloud ERP
Customizable reports
Microsoft Dynamics 365
7.8
Oracle Cloud ERP

Customization

Microsoft Dynamics 365
7.9
Oracle Cloud ERP
8.0
Custom fields
Microsoft Dynamics 365
8.3
Oracle Cloud ERP
Custom objects
Microsoft Dynamics 365
7.8
Oracle Cloud ERP
Scripting environment
Microsoft Dynamics 365
7.7
Oracle Cloud ERP
API for custom integration
Microsoft Dynamics 365
7.7
Oracle Cloud ERP
8.0
Plug-ins
Microsoft Dynamics 365
Oracle Cloud ERP
7.9

Security

Microsoft Dynamics 365
8.9
Oracle Cloud ERP
8.7
Single sign-on capability
Microsoft Dynamics 365
9.0
Oracle Cloud ERP
8.8
Role-based user permissions
Microsoft Dynamics 365
8.9
Oracle Cloud ERP
8.7

Social CRM

Microsoft Dynamics 365
7.6
Oracle Cloud ERP
Social data
Microsoft Dynamics 365
7.4
Oracle Cloud ERP
Social engagement
Microsoft Dynamics 365
7.8
Oracle Cloud ERP

Integrations with 3rd-party Software

Microsoft Dynamics 365
8.0
Oracle Cloud ERP
Marketing automation
Microsoft Dynamics 365
8.1
Oracle Cloud ERP
Compensation management
Microsoft Dynamics 365
7.9
Oracle Cloud ERP

Platform

Microsoft Dynamics 365
6.8
Oracle Cloud ERP
Mobile access
Microsoft Dynamics 365
6.8
Oracle Cloud ERP

Payroll Management

Microsoft Dynamics 365
Oracle Cloud ERP
9.0
Pay calculation
Microsoft Dynamics 365
Oracle Cloud ERP
8.9
Benefit plan administration
Microsoft Dynamics 365
Oracle Cloud ERP
9.0
Direct deposit files
Microsoft Dynamics 365
Oracle Cloud ERP
9.0
Salary revision and increment management
Microsoft Dynamics 365
Oracle Cloud ERP
8.9
Reimbursement management
Microsoft Dynamics 365
Oracle Cloud ERP
9.0

Reporting & Analytics

Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Dashboards
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Standard reports
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Custom reports
Microsoft Dynamics 365
Oracle Cloud ERP
8.0

General Ledger and Configurable Accounting

Microsoft Dynamics 365
Oracle Cloud ERP
8.9
Accounts payable
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Accounts receivable
Microsoft Dynamics 365
Oracle Cloud ERP
8.5
Global Financial Support
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Primary and Secondary Ledgers
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Intercompany Accounting
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Localizations
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Journals and Reconciliations
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Enterprise Accounting
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Configurable Accounting
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Centralized Rules Framework
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Standardized Processes
Microsoft Dynamics 365
Oracle Cloud ERP
8.5

Inventory Management

Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Inventory tracking
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Automatic reordering
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Location management
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Manufacturing module
Microsoft Dynamics 365
Oracle Cloud ERP
8.4

Order Management

Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Pricing
Microsoft Dynamics 365
Oracle Cloud ERP
8.0
Order entry
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Credit card processing
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Cost of goods sold
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Order Orchestration
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
End-to-end order visibility
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Order exception Resolution
Microsoft Dynamics 365
Oracle Cloud ERP
8.1

Subledger and Financial Process

Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Automated Invoice Processing
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Shared Services Payments
Microsoft Dynamics 365
Oracle Cloud ERP
8.0
Billings Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Customer Receipt Applications
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Customer Collections
Microsoft Dynamics 365
Oracle Cloud ERP
8.0
Revenue Recognition
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Cash Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.0
Asset Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Travel & Expense Management
Microsoft Dynamics 365
Oracle Cloud ERP
7.9
Budgetary Control & Encumbrance Accounting
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Period Close
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Transactions Tax
Microsoft Dynamics 365
Oracle Cloud ERP
7.8
Subledger Reconciliations
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
3rd Party Accounting Systems
Microsoft Dynamics 365
Oracle Cloud ERP
8.2

Project Financial Management

Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Budgeting and Forecasting
Microsoft Dynamics 365
Oracle Cloud ERP
8.5
Project Costing
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Cost Capture
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Capital Project Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Customer Invoicing
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Customer Contract Compliance
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Project Revenue Recognition
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Project Financial Performance Analysis
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Project Financials Dashboard
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Real-time Financial Reporting
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Embedded Business Intelligence
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Project Planning Collaboration
Microsoft Dynamics 365
Oracle Cloud ERP
8.1

Project Execution Management

Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Project Planning and Scheduling
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Project Manager Dashboard
Microsoft Dynamics 365
Oracle Cloud ERP
8.5
Resource Manager Dashboard
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Task Insight for Project Managers
Microsoft Dynamics 365
Oracle Cloud ERP
8.5
Project Manager Mobile Functionality
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Team Member Task Collaboration
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Team Member Mobile Functionality
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Project Candidate Search
Microsoft Dynamics 365
Oracle Cloud ERP
8.0
Project Candidate Comparison and Analysis
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Defineable Resource Pools
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Defineable Resource Pools
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Talent Profiles
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Real-Time Project Reporting
Microsoft Dynamics 365
Oracle Cloud ERP
8.6
Absence Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Product Lifecycle Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.6

Grants Management

Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Award Lifecycle Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Spending Control
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Indirect Cost Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Billing
Microsoft Dynamics 365
Oracle Cloud ERP
8.3

Procurement

Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Sourcing Team Collaboration
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Sourcing Analysis
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Bids Analyzed and Compared
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Catalog Shopping E-Commerce for Employees
Microsoft Dynamics 365
Oracle Cloud ERP
8.0
Contract Authoring
Microsoft Dynamics 365
Oracle Cloud ERP
8.0
Contract Compliance Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Contract History
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Contract Renewal Automation
Microsoft Dynamics 365
Oracle Cloud ERP
8.0
Contract Repository
Microsoft Dynamics 365
Oracle Cloud ERP
8.0
Contract Standardization and Enforcement
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Electronic Signatures
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Invoice Automated Matching
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Purchasing Risk and Compliance Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Requisitions-to-Purchase Orders Integrated
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Spend Compliance Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Supplier Assessment
Microsoft Dynamics 365
Oracle Cloud ERP
7.9
Supplier Communication and Collaboration
Microsoft Dynamics 365
Oracle Cloud ERP
8.0
Supplier Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Supplier Portal
Microsoft Dynamics 365
Oracle Cloud ERP
8.3

Risk Management

Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Risk Repository
Microsoft Dynamics 365
Oracle Cloud ERP
8.6
Control Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Control Mapping
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Control Efficiency Assessments
Microsoft Dynamics 365
Oracle Cloud ERP
8.5
Automated Control Assessments
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Assessment Capture
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Issue Detection
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Automatic Notification
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Remediation and Certification
Microsoft Dynamics 365
Oracle Cloud ERP
8.2

Logistics

Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Transportation Planning and Optimization
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Transportation Sourcing Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Transportation Process Integration
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Transportation Execution Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Freight Payment Automation
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Trade Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Trade Regulatory Compliance Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Customs Entry Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Customs Document Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Customs Document Collaboration
Microsoft Dynamics 365
Oracle Cloud ERP
8.5
Fulfillment Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Inventory Visibility
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Warehouse Workforce Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.2

Manufacturing

Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Production Process Design
Microsoft Dynamics 365
Oracle Cloud ERP
8.5
Supply Chain Business Flows
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Production Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Contracted Manufacturing Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Configuration Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.5
Work Definition
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Work Execution
Microsoft Dynamics 365
Oracle Cloud ERP
8.2
Advanced Fulfillment
Microsoft Dynamics 365
Oracle Cloud ERP
8.5
Manufacturing Costs
Microsoft Dynamics 365
Oracle Cloud ERP
8.3

Supply Chain

Microsoft Dynamics 365
Oracle Cloud ERP
8.6
Forecasting
Microsoft Dynamics 365
Oracle Cloud ERP
8.7
Inventory Planning
Microsoft Dynamics 365
Oracle Cloud ERP
8.7
Multi-tier Supply Chain Planning
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Performance Monitoring
Microsoft Dynamics 365
Oracle Cloud ERP
8.6

Product Lifecycle Management

Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Ideation Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Requirements Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.1
Proposal Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.3
Innovation Portfolio Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.6
Product Master Data Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Vendor Portal
Microsoft Dynamics 365
Oracle Cloud ERP
8.4
Project Portfolio Management
Microsoft Dynamics 365
Oracle Cloud ERP
8.5

Pros

Microsoft Dynamics 365

  • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
  • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
  • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
  • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
  • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
Anonymous | TrustRadius Reviewer

Oracle Cloud ERP

  • Core financials (accounting hub--AP, AR, GL, and financial consolidations) are the best available in the software industry and an even better solution than its predecessor modules in Oracle EBS ERP
  • Inventory Cloud is very functionally rich
  • Procurement Cloud is very functionally rich
Anonymous | TrustRadius Reviewer

Cons

Microsoft Dynamics 365

  • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
  • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
  • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
  • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
  • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
  • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
  • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
Justin Pink | TrustRadius Reviewer

Oracle Cloud ERP

  • Exception reports especially on the PPM module do not provide project details. This makes it difficult to troubleshoot issues at the project level
  • OTBI custom role creation is highly cumbersome and is not user friendly. Granting users read only access is heavily implementer dependent rather than making IT self sufficient
  • Some of the ESS jobs that end in error do not provide an option to attach error logs as attachment during notification
  • Expense reporting is cumbersome without voice activation. But voice activation is costly.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Microsoft Dynamics 365

Microsoft Dynamics 365 7.9
Based on 19 answers
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place.We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade.We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Chris Jensen | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 8.5
Based on 10 answers
Oracle Financials cloud has intuitive user interface. It comes with collaboration tools like Oracle social network. It has most features and constantly innovating and coming out with new features. It is scalable and many resources are available in the market who specialize in this product. Oracle has built a good ecosystem of users, communities around the product. Oracle applications users group is a good starting point to learn about best practices and learn how other companies are leveraging the product.Oracle has built the product ground up using the latest technology. The product has the best features of all the companies oracle acquired in the last 10 years. Oracle has the highest portfolio of products in the market. You name a module, oracle has it. All these modules are tightly integrated and spread sheet friendly.
Shiva Krishna | TrustRadius Reviewer

Usability

Microsoft Dynamics 365

Microsoft Dynamics 365 8.4
Based on 11 answers
As told before in the review, Microsoft Dynamics 365 is a one-stop solution for the overall business, it involves all departments in the organization, and makes business functionalities smooth by timely follow-ups, customer retention, customer engagements, and helps in maintaining a good relationship between customers and the businesses.
Vijayalakshmi G K | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 7.6
Based on 5 answers
We find the application very intuitive and most users and suppliers, once trained properly, have stated how easy the application is to use. Several users were reluctant to use Oracle Cloud, but once they dived in and learned how easy it was to create, view, and close their request they were ecstatic. This application has allowed users to have more visibility than previous applications.
Danielle Shultz | TrustRadius Reviewer

Reliability and Availability

Microsoft Dynamics 365

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.4
Based on 6 answers
Yes availability was initially an issue but like I said it has evolved and stabilized a lot better these days. We get hardly 1 or two unplanned outages in a year. That too during off peak hours and would get resolved before we even realize it. If Oracle could resolve even the sporadic unplanned outages then it would be awesome and highly reliable for customers.
Anonymous | TrustRadius Reviewer

Performance

Microsoft Dynamics 365

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.0
Based on 6 answers
The performance of the application is good. Incase of any issues, one has to work with Oracle support. We enabled auditing on certain tables and experienced performance issues. We immediately raised with Oracle support and they helped in improving the performance.One has to proactively work with oracle support to identify the issues.
Shiva Krishna | TrustRadius Reviewer

Support Rating

Microsoft Dynamics 365

Microsoft Dynamics 365 9.0
Based on 4 answers
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
Todd Jankowski | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 7.6
Based on 16 answers
The support process is one of the nicer aspects of the software as a ticket can be opened quickly and tracked through the entire process from start to finish. The user always knows where their issue stands with the support team and can reach out to them for updated at any time.
Anonymous | TrustRadius Reviewer

In-Person Training

Microsoft Dynamics 365

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.0
Based on 2 answers
The inperson trainings from Oracle University are effective. The trainers have vast experience and teached thousands of students. In person training will make people sit in a class and do the exercises. One can also learn from other students, who come with different background, industry etc. In person training will be an immersive experience and helps learn more in a short period of time.
Shiva Krishna | TrustRadius Reviewer

Online Training

Microsoft Dynamics 365

Microsoft Dynamics 365 7.5
Based on 2 answers
No answer on this topic is available.

Oracle Cloud ERP

Oracle Cloud ERP 8.3
Based on 2 answers
We bought online training subscription from Oracle University. The subscription allowed our team to learn the nuts and bolts of the application.The subscription model helps access to all the modules as opposed to buying training for one module. We also leveraged guided learning subscription from Oracle. Guided learning is a state of the art learning application from Oracle. It resides within the application and guides the users on each and every step. This is learning by doing and is very effective.Once you buy guided learning, oracle keeps updating it with the release of new functionality in the quarterly upgrades.
Shiva Krishna | TrustRadius Reviewer

Implementation Rating

Microsoft Dynamics 365

Microsoft Dynamics 365 9.2
Based on 4 answers
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
Sara Tsoodle | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 7.0
Based on 15 answers
Try to use the system as true to generic form as possible and cut over quickly. Parallel implementation is not recommended. If the numbers are accurate and materially similar to prior period - cut over. A small accounting adjustment is much better than millions in project overruns or dual system maintenance.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Microsoft Dynamics 365

Salesforce has more desirable functions than Microsoft Dynamics 365, at a competitive price. Its user interface is far more superior, it has more customization, easier customization, and out of the box it is more pleasing to the eye and to the end user. If the client doesn't have a deep-rooted connection with Microsoft I wouldn't leap to Dynamics 365.
Alexander Cooper | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP is more flexible, more negotiable and has better breadth and support worldwide. Their reports are better and speed of implementation is faster. It stacks better since the company is larger, more stable, and has more research and development. There are more references to check with peers too.
Anonymous | TrustRadius Reviewer

Scalability

Microsoft Dynamics 365

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.0
Based on 2 answers
Orcle ERP Cloud transformed and stabilized in this past 2 years since it was implemented. We have past the auditor reviews and 24 month end closes and 8 quarter closes and 2 FY closes. Above all we do have SEC reporting with all this data. Having said that our ERP subscription is a worthy investment and highly reliable source of information for our organization's needs
Anonymous | TrustRadius Reviewer

Return on Investment

Microsoft Dynamics 365

  • It is hard to say, the reason why we are using Microsoft Dynamics CRM is because it is provided to us for free.
  • It could be worthwhile to investigate whether an alternative CRM (even though paid) can be used to boost the ROI
Anonymous | TrustRadius Reviewer

Oracle Cloud ERP

  • As we upgraded from Oracle EBS, moving to Oracle ERP Cloud allowed us to streamline infrastructure costs associated with on-prem deployments.
  • Localization features allowed Oracle ERP cloud to be deployed globally, as all-encompassing enterprise solution.
  • Streamlined, modern user interface of Oracle ERP cloud made training and transition a manageable task.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Microsoft Dynamics 365

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Oracle Cloud ERP

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Microsoft Dynamics 365
8.2
Oracle Cloud ERP
8.4

Likelihood to Renew

Microsoft Dynamics 365
7.9
Oracle Cloud ERP
8.5

Usability

Microsoft Dynamics 365
8.4
Oracle Cloud ERP
7.6

Reliability and Availability

Microsoft Dynamics 365
Oracle Cloud ERP
8.4

Performance

Microsoft Dynamics 365
Oracle Cloud ERP
8.0

Support Rating

Microsoft Dynamics 365
9.0
Oracle Cloud ERP
7.6

In-Person Training

Microsoft Dynamics 365
Oracle Cloud ERP
8.0

Online Training

Microsoft Dynamics 365
7.5
Oracle Cloud ERP
8.3

Implementation Rating

Microsoft Dynamics 365
9.2
Oracle Cloud ERP
7.0

Scalability

Microsoft Dynamics 365
Oracle Cloud ERP
8.0

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