Customer engagement tool that can make your business easy
Overall Satisfaction with Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
We provide technical support and functional support as well to the users. This product is great to manage and engage the customers with the business. There is a great scope for this product. You can easily automate the process and also schedule the emails and messages. You can also store and manage products within the CRM.
Pros
- Easy to generate leads using emails, phones, and campaigns and you can also automate the process of lead generation.
- You can send the notifications to the users.
- You can also have it's great feature called field service.
Cons
- Overall it is working great, nothing to dislike.
- I would love to see if Microsoft Dynamics 365 has the features to schedule workflows or plugin.
- This is a great tool for customer engagement and also has great features to improve your business.
- Everything is positive. I did not see anything negative.
Do you think Microsoft Dynamics 365 delivers good value for the price?
Yes
Are you happy with Microsoft Dynamics 365's feature set?
Yes
Did Microsoft Dynamics 365 live up to sales and marketing promises?
Yes
Did implementation of Microsoft Dynamics 365 go as expected?
Yes
Would you buy Microsoft Dynamics 365 again?
Yes
Comments
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