Microsoft Entra External ID vs. Oracle Identity Management

It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.

Oracle Identity Management is a great product, especially when working with multiple directories. It is best suited in a company that has multiple business divisions catering to different objectives. And not all companies would be able to utilize all of its features, especially if the users base is too small or the business model is restricted into one area.

Incentivized

• Single sign-on simplifies access to your apps from anywhere
• Strong authentication for your customers using their preferred identity provider.
• Integrating with social accounts such as Facebook or Google+

Incentivized

• Simple installation
• Good user experience
• Stable performance

Incentivized

• Troubleshooting diagnostic logs effectively requires VS Code
• Group and role management requires additional effort
• The programming model (XML) could use some developer experience love

Incentivized

• The entitlements catalog was not robust enough for our needs. We ended up keeping an internal system to catalog our entitlements. This meant more integration code was necessary than we'd like.
• We evaluated the access request functionality, but again, it was not flexible enough and had a bunch of strange quirks (unnecessary button presses, etc).
• OIA was pretty slow and users would complain about it repeatedly. We tried working with Oracle to improve the performance, but didn't get anywhere after months of troubleshooting.

Incentivized

Each one of these alternatives has pros and cons. PingOne from Ping Identity states they "help deliver the secure and seamless customer experience to win battles for customer acquisition, retention, revenue, loyalty, and trust." While that may be the case, they did not fit our needs. We have a complex system and it did not seem to fit into our business.

Incentivized

I believe we had a quite fair RFP listing all our complex integration and being key on utilizing existing investments, the Oracle product met our requirements and the local partner presented that very well. With such combined synergy, the offering was appealing to be the winning bid and therefore Oracle Identity Management was selected.

Incentivized

• Having monthly active users billing was cost-effective.
• Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.

Incentivized

• Oracle Identity Management is a great product, catering to the business needs.
• Not all features of the OIM suite are applicable to all companies, thus having an impact on ROI.
• Overall it is a great product that handles a large company's identity management requirements like a pro.

Incentivized