Mindmatrix Bridge vs. TUNE

I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.

I really like the way they onboard the customer, very easy to navigate and understand the overall software, and one more thing that its features. My only problem with this is that if I delete a partner, it remains in the database.

Incentivized

• Drip campaigns ready to go for several Industries

• Provides communication with the association is the best way for your relationship with customers
• The selection of objectives is included, defining the target audience to meet them

Incentivized

• Navigation is confusing, not intuitive.
• Creating and changing users must be done by a ticketing request.
• Horrific support, all email and overseas, rarely talk to anyone.
• There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
• There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.

• The discovery network is limited and provides few options for finding new partners.
• Setting up a resources page for affiliates requires custom coding and is not simple to do.
• Introductory emails to potential partners in their network are often sent to inactive or wrong contacts that don't ever respond to introductions.

Incentivized

There are a lot of bugs and poor design in this product.

Highly recommended; the support from the team has always been exceptional. The prompt revert to the inquires and the live chat module resolves the queries real quick. The team makes efforts to close the ticket at the earliest, which is good for the users as they get the solutions easy and quick.

Incentivized

I selected Mindmatrix solely based on the content they had available for our vertical.

I didn't use any software before this.

Incentivized

• Drip campaigns can be started right away because there are prebuilt templates for our vertical.

• It is of value to place the information of your association in the most perceptible feasible way in the search engines
• Can help entities stand out from others

Incentivized