Mindmatrix Bridge vs. WorkRamp

I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.

WorkRamp is a great tool that is easy to use and manage. Especially for trainings that need to be done once it is easy to set them up and make them flow together, set out different topics, link to internal documents, etc. For trainings that you want people to be able to repeat or refer back to often, it is not the best solution. It's hard to go back and find a specific module or section of a module once you have completed it unless you know exactly where to look.

Incentivized

• Drip campaigns ready to go for several Industries

• WorkRamp is very easy to read and maneuver the site.
• WorkRamp allows you to upload or create learning resources very easily.
• WorkRamp makes it very easy to find tagged information for different departments.

Incentivized

• Navigation is confusing, not intuitive.
• Creating and changing users must be done by a ticketing request.
• Horrific support, all email and overseas, rarely talk to anyone.
• There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
• There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.

• Auto tagging resources by keywords being used can be helpful to the party in charge of maintaining the information.

Incentivized

There are a lot of bugs and poor design in this product.

I selected Mindmatrix solely based on the content they had available for our vertical.

WorkRamp has better user experience and user interface.

• Drip campaigns can be started right away because there are prebuilt templates for our vertical.

• Increased knowledge for employees
• Shared knowledge for partners
• Quicker onboarding

Incentivized