Miro vs. MoEngage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Miro
Score 9.0 out of 10
N/A
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
$8
per month per user
MoEngage
Score 9.0 out of 10
N/A
MoEngage is an insights-led customer engagement platform, that empowers marketers and product owners with AI-driven insights and the ability to instantly turn those insights into cross-channel experiences.N/A
Pricing
MiroMoEngage
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month per user
3. Business - Scales collaboration with advanced features and security
$16
per month per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
per month per user
No answers on this topic
Offerings
Pricing Offerings
MiroMoEngage
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptional$1,000
Additional Details
More Pricing Information
Community Pulse
MiroMoEngage
Top Pros
Top Cons
Best Alternatives
MiroMoEngage
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.6 out of 10
Mautic
Mautic
Score 9.1 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.6 out of 10
The Trade Desk
The Trade Desk
Score 8.1 out of 10
Enterprises
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.6 out of 10
Iterable
Iterable
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MiroMoEngage
Likelihood to Recommend
9.0
(4535 ratings)
8.8
(2 ratings)
Likelihood to Renew
9.0
(97 ratings)
2.0
(1 ratings)
Usability
8.0
(71 ratings)
-
(0 ratings)
Availability
8.8
(8 ratings)
-
(0 ratings)
Performance
8.8
(7 ratings)
-
(0 ratings)
Support Rating
6.5
(26 ratings)
8.0
(1 ratings)
Online Training
9.7
(4 ratings)
-
(0 ratings)
Implementation Rating
8.6
(3290 ratings)
-
(0 ratings)
Configurability
9.8
(3 ratings)
-
(0 ratings)
Ease of integration
7.4
(3630 ratings)
-
(0 ratings)
Product Scalability
9.0
(8 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
MiroMoEngage
Likelihood to Recommend
Miro
Miro's infinite canvas and sticky notes functionality make it ideal for brainstorming ideas, contributing thoughts and organizing them visually in real-time.Software teams use Miro to manage sprints, backlogs, and stand-ups, visualizing tasks and progress. We use it for sprint planning, retrospectives, and kanban boards.Miro is well suited for user journey maps, facilitating collaboration between designers, product managers, and developers.We've also used it for strategy planning and workshops: mapping out strategies, SWOT analysis, and plan projects. It's useful for visualizing goals, actions, and timelines.Also, we use it to organize research findings, synthesize user insights, and map out data visually, helping in the analysis and decision-making process. Less appropriate scenarios for Miro include working with Text Documents; doing High-Fidelity Prototyping and interactive prototypes that require detailed user interactions; and working with large datasets & calculations. We don't use Miro to replace the polished, slide-based presentations created in PowerPoint. Also, we need to be very careful with confidential information.
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MoEngage
MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.
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Pros
Miro
  • Exceptional templates help me get started quickly with almost any type of whiteboarding, creating consistency where needed and extreme variety when also needed.
  • Having multiple active users on the same board happens so smoothly. It's easy to get people on the board and updating objects simultaneously without weird conflicts is amazing.
  • The amount of objects & tools Miro provides allows us to create very specific and detailed artifacts.
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MoEngage
  • Basic use cases of Push Notifcation and Email enablement
  • Scheduling certain events with an API, as we have more APIs it's become very useful
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Cons
Miro
  • Probably our instance of Miro, our security reqs: repeated need to sign in. Blerg.
  • I like rectangular stickies - but Miro defaults to square. Let me set my default.
  • Layers - I wish I could more easily have something below my stickies - yes - can do with locking but if you have to change your locked material, it's a pain.
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MoEngage
  • Attribution
  • Onboarding could be faster
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Likelihood to Renew
Miro
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
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MoEngage
Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
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Usability
Miro
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
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MoEngage
No answers on this topic
Reliability and Availability
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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MoEngage
No answers on this topic
Performance
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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MoEngage
No answers on this topic
Support Rating
Miro
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
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MoEngage
It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
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In-Person Training
Miro
Not applicable as never had in person training
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MoEngage
No answers on this topic
Online Training
Miro
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
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MoEngage
No answers on this topic
Implementation Rating
Miro
It was and still is a challenge to get our IT folks at 3M to support the tool. Single sign on still not implemented. I now have Miro on my personal computer. I had a few hardware issues, but nothing major.
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MoEngage
No answers on this topic
Alternatives Considered
Miro
I find Miro to be a superior tool, other tools I have used became unresponsive or too slow to be effective in the roles and jobs I needed them to do. I am currently working in a Miro board with over 1000 discrete elements and it loads fast, I can maneuver and work with the material in real time without the board lagging to keep up. When working with a tool like this, it's important the tool itself doesn't become an obstruction to getting the work done. With Miro, I've never had to worry about that
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MoEngage
Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.
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Scalability
Miro
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
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MoEngage
No answers on this topic
Return on Investment
Miro
  • Simplicity- it’s simplified our communication
  • It’s taken away the stress of manually documenting research with pen and paper in live design thinking sessions
  • Remote - we can host our diverse teams from all over the world in quick productive meetings without paying for travel
  • Miro has helped me design for over 8 enterprise product teams
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MoEngage
  • It has increased our customer retention.
  • Improved average revenue per user through cross-sell campaigns
  • It has helped us make faster decisions through real-time analytics.
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

MoEngage Screenshots

Screenshot of Insights and action on the same screen - Once user data is analyzed, a new campaign can be started without going to a new tab/page.Screenshot of Predictive Segmentation based on RFM Analysis - In addition to user-defined segments, MoEngage comes with predictive segments based on RFM ( Recency, Frequency and Monetary) Analysis. This splits users into segments like 'Potential Loyalists' and 'About to Sleep', so relevant campaigns can be run to convert them.