Morpheus vs. ServiceNow IT Operations Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Morpheus
Score 4.0 out of 10
Mid-Size Companies (51-1,000 employees)
Morpheus is a cloud application management and orchestration platform.N/A
ServiceNow IT Operations Management
Score 8.3 out of 10
N/A
Built on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.N/A
Pricing
MorpheusServiceNow IT Operations Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MorpheusServiceNow IT Operations Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
MorpheusServiceNow IT Operations Management
Cloud Management
Comparison of Cloud Management features of Product A and Product B
Morpheus
9.1
2 Ratings
5% above category average
ServiceNow IT Operations Management
-
Ratings
Cloud Management Security8.01 Ratings00 Ratings
Automation and Orchestration9.32 Ratings00 Ratings
Cost Management9.02 Ratings00 Ratings
Cloud Management Performance Monitoring9.02 Ratings00 Ratings
Governance and Compliance9.32 Ratings00 Ratings
Resource Management9.32 Ratings00 Ratings
Systems Integration9.72 Ratings00 Ratings
Best Alternatives
MorpheusServiceNow IT Operations Management
Small Businesses
VMware Cloud Director
VMware Cloud Director
Score 9.9 out of 10

No answers on this topic

Medium-sized Companies
IBM Turbonomic
IBM Turbonomic
Score 8.2 out of 10
Splunk Enterprise
Splunk Enterprise
Score 8.5 out of 10
Enterprises
VMware Cloud Director
VMware Cloud Director
Score 9.9 out of 10
Splunk Enterprise
Splunk Enterprise
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MorpheusServiceNow IT Operations Management
Likelihood to Recommend
9.0
(2 ratings)
8.0
(3 ratings)
Support Rating
9.3
(2 ratings)
-
(0 ratings)
User Testimonials
MorpheusServiceNow IT Operations Management
Likelihood to Recommend
Morpheus Data
Morpheus is well suited for those who want to have a management pane of glass that will allow you to see what you are consuming and how you are consuming it. It also ties into many other types of software and the development team seems to be constantly improving the product. That lends it to being a bit complicated. If you want something easy to set up, this isn't your product.
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ServiceNow
We have taken advantage of the single platform for different IT disciplines over the past few years and now we are doing more and more with the integrations. Our teams are looking at the same information which stops the blame game a lot. Their newest AIOps has been a very nice surprise as we've tried another tool for about 2 years and it required us to hire outside consultants to try and build what we needed. So far, ServiceNow found a lot of things we didn't know to look for. It's not perfect in fixing everything, but really has provided a lot of visibility and troubleshooting.
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Pros
Morpheus Data
  • Copious native 3rd party integrations.
  • Ties into multiple public and private clouds for single management plane.
  • True multi-tenancy.
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ServiceNow
  • The centralized dashboard allows us to keep track of production incidents as they come in, and allow us to view and sort them based on severity, making sure it's tracked
  • The read/edit access and role granting process is straightforward, meaning that only the right people can change /update the statuses of incidents without unintended consequences
  • With AI driven classification, it's easy to track outage impacts
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Cons
Morpheus Data
  • More dashboard/visualization capabilities
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ServiceNow
  • Scan network is limited to their discovery tool, which is costly
  • Integration to jamf and ubunto tools
  • Agents TCO
  • integration to password management tools which are critical for successful scans
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Support Rating
Morpheus Data
We have always been able to reach the support organization at Morpheus on the rare event we needed them. They have been nothing but helpful.
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ServiceNow
No answers on this topic
Alternatives Considered
Morpheus Data
We previously were using VRA. VRA, while some of the new versions look interesting is hard for both administration as well as end user consumption.
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ServiceNow
BMC was our legacy system before deploying ServiceNow. It's time had passed for us as it couldn't really keep up with our move to cloud and the number of services we were using. The cost kept getting higher, especially with all of the customization we had to do. Over the years, just got unwieldy. We still use Splunk for raw data and log analysis, but we upgraded to ServiceNow event management and the Loom system log analytics. We had Loom before ServiceNow bought them, but it's nice it's all on one platform for us. Splunk at times had so much info, we didn't know where to start, but ServiceNow gives us a great starting point.
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Return on Investment
Morpheus Data
  • Excellent monitoring tool
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ServiceNow
  • With the regular use of ServiceNow IT Operations Management platform, our incident resolution time has gone down by over 90% over the past year
  • Our access and role granting process has been streamlined leading to increased developer hours by around ~90 PM
  • With the enablement of AIOps driven impact prediction, we expect an improvement of user communication time by over 90%
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ScreenShots

Morpheus Screenshots

Screenshot of Morpheus makes it easy to see all your vital information in a single pane of glass, including provisioning and monitoring.Screenshot of Screenshot of Screenshot of Screenshot of