What users are saying about
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Top Rated
1588 Ratings
4 Ratings

MS SharePoint

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Top Rated
1588 Ratings
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Score 7.7 out of 100
4 Ratings
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Score 10 out of 100

Likelihood to Recommend

MS SharePoint

It's very well suited to act as an intranet, where it's only going to be used internally by employees of a company. It works well to share documents, provide lists of reference materials to users, provide a place for departments to have their own discussions and calendars and other collaboration purposes. It includes "workflows" unlike its predecessors, and those can define the flow of a process or task and walk the user through that flow very effectively. In fact, an employee's entire job could hypothetically be scripted using SharePoint workflows. It can scale OK in small scale terms, as I have experience of using it in networks with under a few thousand users. I don't know how it would behave if there were tens of thousands of hundreds of thousands of users, but provided the infrastructure is scaled proportionately, I don't see why it wouldn't work well at that scale as well.
Jane Updegraff | TrustRadius Reviewer

SmartSearch

Not really. This is a smart product built by a bunch of former Xerox Docushare and Westbrook Fortis developers and sales directors who got tired of doing it wrong at their old employment.
Terrence Abrams | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MS SharePoint
7.2
SmartSearch
Task Management
MS SharePoint
7.4
SmartSearch
Gantt Charts
MS SharePoint
6.4
SmartSearch
Scheduling
MS SharePoint
7.1
SmartSearch
Workflow Automation
MS SharePoint
7.6
SmartSearch
Mobile Access
MS SharePoint
7.5
SmartSearch
Search
MS SharePoint
7.5
SmartSearch
Visual planning tools
MS SharePoint
7.3
SmartSearch

Communication

MS SharePoint
7.2
SmartSearch
Chat
MS SharePoint
6.9
SmartSearch
Notifications
MS SharePoint
7.3
SmartSearch
Discussions
MS SharePoint
7.3
SmartSearch
Surveys
MS SharePoint
7.1
SmartSearch
Internal knowledgebase
MS SharePoint
7.6
SmartSearch
Integrates with GoToMeeting
MS SharePoint
6.8
SmartSearch
Integrates with Gmail and Google Hangouts
MS SharePoint
6.4
SmartSearch
Integrates with Outlook
MS SharePoint
8.5
SmartSearch

File Sharing & Management

MS SharePoint
7.9
SmartSearch
Versioning
MS SharePoint
8.3
SmartSearch
Video files
MS SharePoint
7.6
SmartSearch
Audio files
MS SharePoint
7.7
SmartSearch
Document collaboration
MS SharePoint
8.5
SmartSearch
Access control
MS SharePoint
8.3
SmartSearch
Advanced security features
MS SharePoint
7.8
SmartSearch
Integrates with Google Drive
MS SharePoint
7.0
SmartSearch
Device sync
MS SharePoint
8.0
SmartSearch

Pros

MS SharePoint

  • With MS Sharepoint you can share (in my case) projects, initiative trackers, with ID and the information I need to start my developing.
  • It offers cloud acaccessibility, so you do not need to maintain your documents on your hard drive.
  • It allows Office 365 integration, which for me is really great. Using MS Excel and MS Sharepoint.
Adriano Rosa | TrustRadius Reviewer

SmartSearch

  • Sends email notifications to appropriate individuals when expiration or renewal notice dates are approaching.
  • Offers an easy and fast way to search for specific documents.
  • It allows managers to simply drop documents into the inboxes for Legal to permanently archive.
  • Allows documents to be easily emailed. No more sorting through various files on the desktop to try to find the correct document.
  • Is set up in an organized manner that is appropriate for the documents that are contained in the archives.
Megan Cobleigh | TrustRadius Reviewer

Cons

MS SharePoint

  • SharePoint sometimes has a challenge with the Share feature in Office 365. Traditional best practices are to govern collaboration with permissions groups and manage access at the group level. Share can sometimes undermine that by creating ad-hoc situations unintentionally.
  • SharePoint's success in many organizations is really a function of user adoption and training. It is such a large platform that it is often deployed without much governance or direction.
  • SharePoint's lists and libraries can leverage Excel services and like-kind tools, but the ability for a list to do math in the same way that Excel does is very limited. It still has a room for improvement in the business intelligence features of metadata management.
Chris Carpenter | TrustRadius Reviewer

SmartSearch

  • I use Firefox on a Mac Mini and often times my documents will not display in the preview so I will need to email them to myself first to preview prior to sending them to a client or candidate. (The Adobe image preview does not work either)
  • Sometimes it can hang up when saving files with a large amount of graphics.
R.J. Kahn | TrustRadius Reviewer

Likelihood to Renew

MS SharePoint

MS SharePoint 9.5
Based on 21 answers
The only drawback is the price, it's quite costly to buy and requires Microsoft professionals to run at its peak capabilities. It works very well with large quantities of employees, has powerful search capabilities and a huge community. However it might not be a good fit for smaller companies who don't handle a large number of documents and employees and who don't exert high security requirements.
hrvoje katusic | TrustRadius Reviewer

SmartSearch

SmartSearch 8.6
Based on 3 answers
Too easy to use, low enough TCO to continue on with for a long, long time.
Terrence Abrams | TrustRadius Reviewer

Usability

MS SharePoint

MS SharePoint 7.1
Based on 12 answers
SharePoint is easy to use for basic tasks. If you're trying to do something a bit more complicated, though, it can be difficult to figure it out on your own without going through a lot of trial and error. Most people will likely only be performing basic tasks, though, so I would rate the usability pretty high.
Kia Packard | TrustRadius Reviewer

SmartSearch

SmartSearch 7.5
Based on 2 answers
Need to fix the preview utility.
R.J. Kahn | TrustRadius Reviewer

Reliability and Availability

MS SharePoint

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 9.1
Based on 1 answer
Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
Terrence Abrams | TrustRadius Reviewer

Performance

MS SharePoint

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 8.2
Based on 1 answer
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
Terrence Abrams | TrustRadius Reviewer

Support Rating

MS SharePoint

MS SharePoint 5.0
Based on 6 answers
Support varies by tech and by vendor. I've used Microsoft's support channel and for the most part have been successful to get my questions answered. I've also used third party vendors and have gotten some answers resolved as well, though sometimes getting them on the phone is difficult. It all depends!
Chris John | TrustRadius Reviewer

SmartSearch

SmartSearch 6.4
Based on 2 answers
I have never really needed support for this feature.
R.J. Kahn | TrustRadius Reviewer

In-Person Training

MS SharePoint

MS SharePoint 4.5
Based on 1 answer
No answer on this topic is available.

SmartSearch

SmartSearch 7.3
Based on 1 answer
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
Terrence Abrams | TrustRadius Reviewer

Implementation Rating

MS SharePoint

MS SharePoint 6.0
Based on 4 answers
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Christopher Corbett | TrustRadius Reviewer

SmartSearch

SmartSearch 8.1
Based on 2 answers
Just let it happen. It's very quick and smooth.
Terrence Abrams | TrustRadius Reviewer

Alternatives Considered

MS SharePoint

While SharePoint isn't as easy to use as Igloo or Squarespace, it comes bundled with Office 365 and drives the backend of those tools. I don't see SharePoint as a place people want to go and see stuff, but rather as a glue that supports all the other Office Products. If we get more in house expertise, then it could be a place that people manage work, but it's not used that way right now
Matthew Deakyne | TrustRadius Reviewer

SmartSearch

A similar product I have used was Time Matters. For a Law Firm, I think Time Matters is more useful as it keeps track of everything for a client, including billing. However, since I now work for a legal department of a corporation, SmartSearch is definitley more useful. It is not possible to seperate the documents we have internally in neat client files. We have various miscellaneous documents for many different services and customers or vendors. SmartSearch allows us to organize in broad categories that make sense to internal employees using it and to make sure security is set on specific documents. Time Matters would not have been sufficient for our managers to have access to, since it uploads all documents to the file - some of which are confidential.
Megan Cobleigh | TrustRadius Reviewer

Scalability

MS SharePoint

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 7.3
Based on 1 answer
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
Terrence Abrams | TrustRadius Reviewer

Return on Investment

MS SharePoint

  • We moved from DocuShare to MS SharePoint and it's been proven very effective.
  • Using MS SharePoint has provided immediate access to documents to staff where in the past, they would have to wait for an admin staff to forward to them.
  • It has been a positive impact for our organization - our newer staff has really benefited from MS SharePoint.
Jessalyn Ka | TrustRadius Reviewer

SmartSearch

  • Increased efficiency in time management
  • Assists the company in not missing termination dates of vendors we do not wish to continue business.
  • Allows an easy analysis of all active vendors and customers.
Megan Cobleigh | TrustRadius Reviewer

Pricing Details

MS SharePoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartSearch

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

MS SharePoint
7.8
SmartSearch
8.7

Likelihood to Renew

MS SharePoint
9.5
SmartSearch
8.6

Usability

MS SharePoint
7.1
SmartSearch
7.5

Reliability and Availability

MS SharePoint
SmartSearch
9.1

Performance

MS SharePoint
SmartSearch
8.2

Support Rating

MS SharePoint
5.0
SmartSearch
6.4

In-Person Training

MS SharePoint
4.5
SmartSearch
7.3

Online Training

MS SharePoint
6.4
SmartSearch

Implementation Rating

MS SharePoint
6.0
SmartSearch
8.1

Scalability

MS SharePoint
SmartSearch
7.3

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