What users are saying about
71 Ratings
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Score 7.8 out of 100
32 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Monitoring Tasks

    N-able N-central

    Feature Set Not Supported
    N/A
    8.4

    Site24x7 All-in-One Monitoring

    84%
    Site24x7 All-in-One Monitoring ranks higher in 5/5 features

    Remote monitoring

    N/A
    0 Ratings
    9.1
    91%
    11 Ratings

    Network device monitoring

    N/A
    0 Ratings
    7.5
    75%
    8 Ratings

    Multiple Server Monitoring

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    Multi-device monitoring

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Automated alerts and notifications

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Management Tasks

    N-able N-central

    Feature Set Not Supported
    N/A
    7.4

    Site24x7 All-in-One Monitoring

    74%
    Site24x7 All-in-One Monitoring ranks higher in 1/1 features

    Policy-based automation

    N/A
    0 Ratings
    7.4
    74%
    9 Ratings

    Reporting

    N-able N-central

    Feature Set Not Supported
    N/A
    8.5

    Site24x7 All-in-One Monitoring

    85%
    Site24x7 All-in-One Monitoring ranks higher in 4/4 features

    Performance data reports

    N/A
    0 Ratings
    8.2
    82%
    10 Ratings

    Customizable reporting

    N/A
    0 Ratings
    8.4
    84%
    10 Ratings

    Data visualization

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Risk analysis

    N/A
    0 Ratings
    8.6
    86%
    7 Ratings

    Security

    N-able N-central

    Feature Set Not Supported
    N/A
    6.7

    Site24x7 All-in-One Monitoring

    67%
    Site24x7 All-in-One Monitoring ranks higher in 1/1 features

    Antivirus and malware management

    N/A
    0 Ratings
    6.7
    67%
    2 Ratings

    Attribute Ratings

    • N-able N-central is rated higher in 1 area: Support Rating
    • Site24x7 All-in-One Monitoring is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.9

    N-able N-central

    69%
    21 Ratings
    8.6

    Site24x7 All-in-One Monitoring

    86%
    13 Ratings

    Likelihood to Renew

    9.1

    N-able N-central

    91%
    2 Ratings

    Site24x7 All-in-One Monitoring

    N/A
    0 Ratings

    Usability

    9.1

    N-able N-central

    91%
    3 Ratings

    Site24x7 All-in-One Monitoring

    N/A
    0 Ratings

    Support Rating

    8.7

    N-able N-central

    87%
    14 Ratings
    8.1

    Site24x7 All-in-One Monitoring

    81%
    3 Ratings

    Implementation Rating

    8.4

    N-able N-central

    84%
    4 Ratings

    Site24x7 All-in-One Monitoring

    N/A
    0 Ratings

    Likelihood to Recommend

    N-able

    N-able N-central is highly suitable for IT Admins within large organizations that need oversight of all it equipment. Ideal for managing organizations that need inventory and management of more than 10 IT devices. Highly inappropriate for smaller scale companies that mange less than 10 PCs
    Read full review

    Zoho Corporation

    [Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.
    Read full review

    Pros

    N-able

    • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
    • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
    • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
    Read full review

    Zoho Corporation

    • Very clean website UI. Tests are well categorized and navigation is very simple.
    • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
    • The cost of the platform is very cheap and the cost also scales at a low amount.
    • No on-premise footprint. All cloud-based.
    Read full review

    Cons

    N-able

    • Expensive software
    • The support team are terrible
    • Sales team will promise the world to get you over the line
    • Subscription management is tedious
    • Old software with very little development and the support team will not provide any further information on this - no roadmap
    • Integrations galore - but none of them are effective
    Read full review

    Zoho Corporation

    • Ability to edit an existing maintenance schedule, vs creating a new one each time
    • Grouping of emails to SMS and non SMS alerts to save on false alerts
    • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
    Read full review

    Pricing Details

    N-able N-central

    Starting Price

    Editions & Modules

    N-able N-central editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Site24x7 All-in-One Monitoring

      Starting Price

      $9 10 monitors

      Editions & Modules

      Site24x7 All-in-One Monitoring editions and modules pricing
      EditionModules
      Starter$9.001
      Pro$35.002
      Classic$89.003
      Elite$225.004
      Enterprise$449.005
      Enterprise Plus Web$899.006

      Footnotes

      1. 10 monitors
      2. 40 Monitors
      3. 100 Monitors
      4. 250 Monitors
      5. 500 Monitors
      6. 2500 Monitors

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $1.00

      Additional Details

      Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.

      Likelihood to Renew

      N-able

      Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
      Read full review

      Zoho Corporation

      No answers on this topic

      Usability

      N-able

      The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
      Read full review

      Zoho Corporation

      No answers on this topic

      Support Rating

      N-able

      For the most part, support has been good, but often we need to reach out to our account manager to ask that cases be escalated. First level support can often be frustrating to work with. There are particular support engineers that we know we won't get good service from when they are assigned to cases. The level of support offered did become worse when the company was sold to SolarWinds.
      Read full review

      Zoho Corporation

      I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
      Read full review

      Implementation Rating

      N-able

      Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
      Read full review

      Zoho Corporation

      No answers on this topic

      Alternatives Considered

      N-able

      N-Central has automation manager, which allows you to automate multiple tasks, thereby saving time and effort through Automated patching. AV and Backups are built into the system, and can be deployed by checking a box. It's easy to update and keep secure. File transfer and remote controls are great and make easy work from off-site.
      Read full review

      Zoho Corporation

      The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).
      Read full review

      Return on Investment

      N-able

      • Reduced time to manage and support servers and endpoints.
      • Provides support dept with more accurate information to assess and resolve issues quicker and more efficiently.
      • The subscription cost associated with N-central, to our clients has a good profit margin for us.
      Read full review

      Zoho Corporation

      • Cost savings have been substantial at approximately 70%.
      • We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
      • Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.
      Read full review

      Screenshots

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