What users are saying about
140 Ratings
18 Ratings
140 Ratings
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Score 7.9 out of 100
18 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Nagios Core

Nagios monitoring is well suited for any mission critical application that requires per/second (or minute) monitoring. This would probably include even a shuttle launch. As Nagios was built around Linux, most (85%) plugins are Linux based, therefore its more suitable for a Linux environment.
As Nagios (and dependent components) requires complex configurations & compilations, an experienced Linux engineer would be needed to install all relevant components.
Any company that has hundreds (or thousands) of servers & services to monitor would require a stable monitoring solution like Nagios. I have seen Nagios used in extremely mediocre ways, but the core power lies when its fully configured with all remaining open-source components (i.e. MySQL, Grafana, NRDP etc). Nagios in the hands of an experienced Linux engineer can transform the organizations monitoring by taking preventative measures before a disaster strikes.
Shawn Brito | TrustRadius Reviewer

NinjaRMM

Ninja is an affordable, fairly straightforward RMM that I feel is a good fit for smaller implementations. As your client base grows and the diversity of client needs grow you can start to see some of the limitations that Ninja has. Ninja's cloud based implementation is stable but they have been a little slow on the updates promised. We used to work more closely with them but we continued to see feature creep on items that weren't really important to us. The items we felt were important kept getting pushed back in the time-line with really no end in sight. Ultimately this is what pushed us to move onto a different platform.
Steve Ricketts | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Nagios Core
NinjaRMM
8.3
Remote monitoring
Nagios Core
NinjaRMM
9.6
Network device monitoring
Nagios Core
NinjaRMM
5.2
Multiple Server Monitoring
Nagios Core
NinjaRMM
8.9
Multi-device monitoring
Nagios Core
NinjaRMM
8.5
Automated alerts and notifications
Nagios Core
NinjaRMM
9.3

Management Tasks

Nagios Core
NinjaRMM
8.0
Patch Management
Nagios Core
NinjaRMM
7.3
Service configuration management
Nagios Core
NinjaRMM
6.9
Software and hardware inventory
Nagios Core
NinjaRMM
8.8
Policy-based automation
Nagios Core
NinjaRMM
8.9

Reporting

Nagios Core
NinjaRMM
6.2
Performance data reports
Nagios Core
NinjaRMM
7.3
Customizable reporting
Nagios Core
NinjaRMM
7.0
Data visualization
Nagios Core
NinjaRMM
5.9
Risk analysis
Nagios Core
NinjaRMM
4.6

Security

Nagios Core
NinjaRMM
7.9
Data backup and recovery
Nagios Core
NinjaRMM
6.8
Antivirus and malware management
Nagios Core
NinjaRMM
8.1
Adinistraor access control
Nagios Core
NinjaRMM
8.8

Pros

Nagios Core

  • Monitoring of services is one of the biggest benefits for our company. Being able to respond in a timely fashion keeps business smooth.
  • Hardware and device monitoring are easy to set up with proper parameters.
  • Notification to key staff to be able to respond quickly makes issues go away faster.
Eric Krueger | TrustRadius Reviewer

NinjaRMM

  • Ninja team is always improving the product and listening to customers.
  • A lean agent installed on endpoints.
  • Ninja RMM offers a number of different add-ons at a reasonable price.
  • Provides insight into details of a PC or Mac.
  • Patch Management is very helpful in maintaining Windows and Software patches.
  • Software inventory and remote background un-installation is a life saver.
  • The dashboard is intuitive and easy to use.
  • Custom Alerts can be configured to monitor services or any problems that may be arising.
Anonymous | TrustRadius Reviewer

Cons

Nagios Core

  • Nagios could use core improvements in HA, though, Nagios itself recommends monitoring itself with just another Nagios installation, which has worked fine for us. Given its stability, and this work-around, a minor need.
  • Nagios could also use improvements, feature wise, to the web gui. There is a lot in Nagios XI which I felt were almost excluded intentionally from the core project. Given the core functionality, a minor need. We have moved admin facing alerts to appear as though they originate from a different service to make interacting with alerts more practical.
Anonymous | TrustRadius Reviewer

NinjaRMM

  • While deploying an installer for extra software can be done through ninja, it is a little difficult. It has to be done as a scheduled action which is part of a policy. If I just need to install something on one endpoint, this is a difficult way to go about it.
Steve Radabaugh | TrustRadius Reviewer

Likelihood to Renew

Nagios Core

Nagios Core 9.9
Based on 3 answers
We're currently looking to combine a bunch of our network montioring solutions into a single platform. Running multiple unique solutions for monitoring, data collection, compliance reporting etc has become a lot to manage.
Anonymous | TrustRadius Reviewer

NinjaRMM

No score
No answers yet
No answers on this topic

Usability

Nagios Core

Nagios Core 4.0
Based on 1 answer
The Nagios UI is in need of a complete overhaul. Nice graphics and trendy fonts are easy on the eyes, but the menu system is dated, the lack of built in graphing support is confusing, and the learning curve for a new user is too steep.
Anonymous | TrustRadius Reviewer

NinjaRMM

NinjaRMM 8.0
Based on 2 answers
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Steve Ricketts | TrustRadius Reviewer

Support Rating

Nagios Core

Nagios Core 8.0
Based on 9 answers
I haven't had to use support very often, but when I have, it has been effective in helping to accomplish our goals. Since Nagios has been very popular for a long time, there is also a very large user base from which to learn from and help you get your questions answered.
Chris Saenz | TrustRadius Reviewer

NinjaRMM

NinjaRMM 9.4
Based on 6 answers
They respond within an hour always and the Dojo community is very busy. You can usually find your answer there first before creating a support ticket.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Nagios Core

I have been using Nagios for 10+ years, so I am very familiar with it. The learning curve with SolarWinds was more difficult for me to pick up than Nagios and it wasn't as easy (at first) to duplicate, edit, etc. in SolarWinds. I genuinely think Nagios is a great product for many reasons, one of which is the unbeatable price.
Anonymous | TrustRadius Reviewer

NinjaRMM

We felt that NinjaRMM gave us the best "bang for the buck" with the ability to remote control and included antivirus that was centrally managed and monitored on the cloud without needing any additional in house servers. NinjaRMM is very easy to use and the web interface is very fast and easy to get around.
Jon Quincy | TrustRadius Reviewer

Return on Investment

Nagios Core

  • Much better network device performance metrics allowing to troubleshoot and do before/after changes comparisons
  • Has helped us to integrate with our Service Management tool (through other 3rd party tools)
  • Important part of our overall network health dashboard providing granular details at the device level (not end-to-end performance)
  • Cost is very convenient
Manuel Ayala | TrustRadius Reviewer

NinjaRMM

  • NinjaRMM has provided an excellent ROI for our Architectural office. With a single tool that also includes an antivirus software called Vipre, all the devices including servers & workstations can be monitored and protected from attacks.
  • NinjaRMM includes a programmed called TeamViewer. With TeamViewer the IT staff can remotely access computers outside the office to troubleshoot problems encountered. As long as the remote computer has an internet access, our IT staff can see the computer as if they're sitting at that location. This saves so much time and reduce costs for our IT staff to have to travel to the location to fix the problem.
  • NinjaRMM offers a web portal interface to monitor all devices from a single location. This saves the IT staff time from having to go before each computer to review its health & operating system updates.
Paul Li | TrustRadius Reviewer

Screenshots

Pricing Details

Nagios Core

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

NinjaRMM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nagios Core
8.6
NinjaRMM
8.1

Likelihood to Renew

Nagios Core
9.9
NinjaRMM

Usability

Nagios Core
4.0
NinjaRMM
8.0

Support Rating

Nagios Core
8.0
NinjaRMM
9.4

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