Nconnect vs. Sidekick

OnSemble is solving a lot of problems that our organization had prior to its implementation:

• We can track communication readership.
• We can engage with our fellow teammates through chats and recognition.
• We have a central location for all job-related links.
• We are just now delving into adding departmental pages so folks can communicate within their teams.

I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.

Incentivized

If you are a professional agency that requires access to a ton of Saas applications like email, accounting, CRM, websites, etc, then this browser (Sidekick) application is the ticket for you. If you like a ton of features for free, this is not for you. I feel It is breaking my bank account. :(

• powerful, yet simple to use, document management for sharing
• custom help desk form creation/submission with targeted audience
• integration friendly with document types (e.g., xls, pdf, doc, etc.)

Incentivized

• Makes it easy to find and hide applications
• Makes it easy to focus on productive work
• It is easy to configure
• It has tons of features to make online work productive

• Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.

Incentivized

• Group applications on the left side of the part (like categories on the bar)
• Make it hard to close a tab when on a session (warn with a "did you mean to do that?")
• Be able to save the session while live.
• Protect all tabs within a saved session without making them little tabs.

As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.

Incentivized

I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!

Incentivized

The software is easy to use, customizable, and intuitive to its users

Incentivized

When comparing these two, Sidekick was way easier to use and configure. I got confused immediately when trying to set up workspaces in VIVALDI. Sidekick reminded me of ClickUp and was set up within the hour.

• Streamlined documentation - positive impact.
• Convenient calendar and access to timeclock - positive impact.
• Hub for staff to gather everything they may need to successfully assist our members - positive impact.

Incentivized

• Work productivity has increased by at least 10%
• Enjoyment of working with a ton of applications has increased
• There is no longer fear or losing valuable and important work