What users are saying about
16 Ratings
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Score 8.1 out of 100
13 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

TruView

Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Claudio Hoffer | TrustRadius Reviewer

Oracle Real User Experience Insight

It supports multiple state-of-the-art technologies for data collection. It can support passive, zero-touch network data collection as well as various forms of Browser and Server instrumentation. The business, therefore, needs to start monitoring the experience of the real user. They need to set up Key Performance Indicators (KPI) that reflect the experience of the end-user. Service Level Agreements (SLAs) also need to be set up particularly at the business services level, in addition to the normal SLAs set up for the infrastructure availability and performance.
Omar Israel Sánchez Monroy | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

TruView
9.5
Oracle Real User Experience Insight
Automated network device discovery
TruView
10.0
Oracle Real User Experience Insight
Network monitoring
TruView
10.0
Oracle Real User Experience Insight
Baseline threshold calculation
TruView
9.9
Oracle Real User Experience Insight
Alerts
TruView
10.0
Oracle Real User Experience Insight
Network capacity planning
TruView
10.0
Oracle Real User Experience Insight
Packet capture analysis
TruView
9.9
Oracle Real User Experience Insight
Network mapping
TruView
10.0
Oracle Real User Experience Insight
Customizable reports
TruView
5.2
Oracle Real User Experience Insight
Wireless infrastructure monitoring
TruView
10.0
Oracle Real User Experience Insight
Hardware health monitoring
TruView
10.0
Oracle Real User Experience Insight

Application Performance Management

TruView
Oracle Real User Experience Insight
8.0
Application monitoring
TruView
Oracle Real User Experience Insight
8.5
Database monitoring
TruView
Oracle Real User Experience Insight
9.0
Threshold alerts
TruView
Oracle Real User Experience Insight
7.5
Predictive capabilities
TruView
Oracle Real User Experience Insight
7.5
Application performance management console
TruView
Oracle Real User Experience Insight
8.0
Collaboration tools
TruView
Oracle Real User Experience Insight
7.0
Out-of-the box templates to monitor applications
TruView
Oracle Real User Experience Insight
8.0
Application dependency mapping and thresholding
TruView
Oracle Real User Experience Insight
8.0
Virtualization monitoring
TruView
Oracle Real User Experience Insight
8.0
Server availability and performance monitoring
TruView
Oracle Real User Experience Insight
7.5
Server usage monitoring and capacity forecasting
TruView
Oracle Real User Experience Insight
8.0
IT Asset Discovery
TruView
Oracle Real User Experience Insight
8.5

Pros

TruView

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
Victor Arana | TrustRadius Reviewer

Oracle Real User Experience Insight

  • KPI dashboard
  • Data Browser
  • Performance and Violation Overview
Anonymous | TrustRadius Reviewer

Cons

TruView

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Claudio Hoffer | TrustRadius Reviewer

Oracle Real User Experience Insight

  • High cost.
  • Training is very expensive.
Omar Israel Sánchez Monroy | TrustRadius Reviewer

Support Rating

TruView

TruView 10.0
Based on 1 answer
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Claudio Hoffer | TrustRadius Reviewer

Oracle Real User Experience Insight

No score
No answers yet
No answers on this topic

Alternatives Considered

TruView

Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
Victor Arana | TrustRadius Reviewer

Oracle Real User Experience Insight

ExtraHop. I did use it, but it projects almost the same matrix.
Anonymous | TrustRadius Reviewer

Return on Investment

TruView

  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Victor Arana | TrustRadius Reviewer

Oracle Real User Experience Insight

  • Executive dashboard.
  • RUEI can be used to monitor end-user activity and business services.
Omar Israel Sánchez Monroy | TrustRadius Reviewer

Pricing Details

TruView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Real User Experience Insight

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

TruView
10.0
Oracle Real User Experience Insight
8.5

Support Rating

TruView
10.0
Oracle Real User Experience Insight

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