Likelihood to Recommend New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
Read full review Veeam One works great for monitoring virtual infrastructure. However, other dedicated server monitoring apps do better with monitoring the individual VMs. Where it stands out is its reporting functionality, which allows you to forecast growth and keep track of how you are using your resources. It is also great for companies without a big monitoring budget, as there is a pretty functional free version.
Read full review Pros gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts. Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay log managements of the logs the infrastructure is generating we can view logs through there only Read full review Proactive Alerting - the product can provide email alerts to notify one of any issues in the environment. Capacity Planning and Forecasting - it has the ability to provide an analysis of the current environment as well as provide a report to forecast future capacity requirements. Monitoring and Reporting - the software can monitor you environment 24x7 with the ability to provide comprehensive reporting. Read full review Cons I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end. It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data. It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM. Read full review The licensing is tricky to understand. You can have an enterprise BR license or a Veeam ONE license, and the split modules read from only one module where the license is actually loaded into it. Documentation could be a little better. It's not exactly pretty to look at. Themes and tweaks are pretty limited. Read full review Likelihood to Renew The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review Usability As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Read full review Reliability and Availability Never observed an outage
Read full review Performance there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review Support Rating There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Read full review We rarely if ever call support, but overall Veeam is very responsive, quick to get a hold of, and knowledgeable in there help. Some companies get big like Veeam and their support drops off, but we haven't seen that with Veeam (but again, their products seem really solid and trouble free so we rarely need help).
Read full review Implementation Rating It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Read full review Alternatives Considered New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
Read full review Veeam ONE does not stack up well against
Prometheus because
Prometheus is must more flexibile and customizable.
AppDynamics and Veeam ONE are similar in that they excel with certain but different aspects. Veeam ONE with backups and
AppDynamics with application performance.
Read full review Scalability Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review Return on Investment Less time debugging issues or letting issues go unknown We know of issues before our customers One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience. Cost is expensive and is one of highest engineering spends Read full review The most positive impact has been a centralized platform to manage all our vCenter Tags, which orchestrate all our BCDR solutions with Veeam. Response time for analyzing system performance when there are issues has greatly increased due to the simplicity of the software, plus we have been able to allow access to application developers and managers to view and asses their servers when they feel there are issues, without the need to contact the infrastructure team members. Read full review ScreenShots