Nextiva vs. Sharpen Contact Center Platform
Nextiva vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva | N/A | Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together. | $30.95 per month per user (1-4 users) | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Discount available for annual pricing. | — | ||||||||||||||
More Pricing Information |
Nextiva | Sharpen Contact Center Platform | |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Nextiva | Sharpen Contact Center Platform | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 9.3 (244 ratings) | - (0 ratings) |
Likelihood to Renew | 9.4 (7 ratings) | - (0 ratings) |
Usability | 9.6 (5 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (8 ratings) | - (0 ratings) |
Online Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.6 (4 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (1 ratings) | - (0 ratings) |
Nextiva | Sharpen Contact Center Platform | |
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Likelihood to Recommend | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Likelihood to Renew | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Usability | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Reliability and Availability | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Performance | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Support Rating | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Online Training | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Implementation Rating | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Scalability | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots |