Brand Embassy (discontinued) vs. Sugar Sell (SugarCRM)
Brand Embassy (discontinued) vs. Sugar Sell (SugarCRM)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
Sugar Sell (SugarCRM) | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $147 per month 3 users |
Brand Embassy (discontinued) | Sugar Sell (SugarCRM) | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Sugar Sell (SugarCRM) | |
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Top Pros | ||
Top Cons |
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Brand Embassy (discontinued) | Sugar Sell (SugarCRM) | ||||||||||||||||||||||||||||||
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Brand Embassy (discontinued) | Sugar Sell (SugarCRM) | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Sugar Sell (SugarCRM) | |
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Likelihood to Recommend | 2.0 (12 ratings) | 7.2 (58 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | 8.2 (26 ratings) |
Usability | 1.0 (1 ratings) | 8.1 (9 ratings) |
Availability | 8.2 (1 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | 3.0 (4 ratings) | 9.1 (12 ratings) |
In-Person Training | - (0 ratings) | 9.0 (1 ratings) |
Online Training | - (0 ratings) | 8.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (3 ratings) |
Configurability | - (0 ratings) | 10.0 (1 ratings) |
Ease of integration | - (0 ratings) | 10.0 (2 ratings) |
Product Scalability | - (0 ratings) | 9.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (1 ratings) |
Brand Embassy (discontinued) | Sugar Sell (SugarCRM) | |
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Likelihood to Recommend | Discontinued Products | SugarCRM |
Pros | Discontinued Products | SugarCRM |
Cons | Discontinued Products | SugarCRM |
Likelihood to Renew | Discontinued Products | SugarCRM |
Usability | Discontinued Products | SugarCRM |
Reliability and Availability | Discontinued Products No answers on this topic | SugarCRM |
Performance | Discontinued Products No answers on this topic | SugarCRM |
Support Rating | Discontinued Products | SugarCRM |
In-Person Training | Discontinued Products No answers on this topic | SugarCRM |
Online Training | Discontinued Products No answers on this topic | SugarCRM |
Implementation Rating | Discontinued Products No answers on this topic | SugarCRM |
Alternatives Considered | Discontinued Products | SugarCRM |
Scalability | Discontinued Products No answers on this topic | SugarCRM |
Return on Investment | Discontinued Products | SugarCRM |
ScreenShots | Brand Embassy (discontinued) Screenshots |