NinjaOne vs. Redgate SQL Monitor

NinjaOne is a great product that is easy to implement. It is of great value to our company. It is one of the central tools that we use to get our job done in supporting end users and their devices. It has become a cornerstone of how we interact with our employees. The price value of NinjaOne is great. It is a very cost-effective solution that provides great value. If you a looking for a RMM solution, this is the one for you.

Incentivized

Redgate SQL Monitor is well suited for database administrators or companies who implement software that relies on SQL servers. It will help them test new changes and ensure this will not impact the performance of their software. It is a last resort for MSPs to use to get to the bottom of an ongoing performance issue with their SQL server.

Incentivized

• Ninja does a nice job on providing robust monitoring of network servers. It provides peace of mind with monitoring of clients server infrastructure.
• Ninja's interface is simple yet clean. It makes navigating and getting where you need to be easy.
• Ninja's staff is always willing to help and their support is top-notch! They work hard to address any issues quickly and efficiently.

Incentivized

• It will tell you if your server is under attack.
• You can quickly see how your server is performing and which queries are taking the longest
• I gives you the feeling that you are in control of your database, that you know what is going on for when they users ring up and tell you that the server is slow

Incentivized

• The ticketing system (email) does not integrate with Office365
• Does not integrate with Active Directory (we must create local NinjaOne accounts)
• SNMP integration could be revisited. Only Cisco devices have config backup capabilities.
• No option to remotely access network devices, like switches, routers, or firewalls.

Incentivized

• Incremental releases can be buggy
• Isn't the best for pinpointing performance issues
• Web interface can be sluggish

Incentivized

Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.

Incentivized

Access to metrics is simple but I like easy access to top SQL

Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.

Fast support responses from Redgate

Incentivized

NinjaRMM was easier to work with, better on price, and had less complicated software. Install was simple and use is a breeze. All the other vendors cost more and didn't have everything I wanted all in one place. Also, I like to support local companies when possible or at least work with companies in the same time zone, which they are both.

Incentivized

Redgate SQL Monitor is a lot cheaper than SolarWinds Database Performance Analyzer. I prefer the SolarWinds' design and that it offers integration with other SolarWinds products we already use. SolarWinds supports more than SQL servers (Oracle, MySQL, Maria DB, IBM DB2) and the analysis seems to be much better. The Spiceworks SQL Server monitoring is a free tool and is ideal for monitoring small business SQL instances.

Incentivized

• From a personal perspective, NinjaRMM saves the business countless hours that would otherwise be spent manually doing tasks on workstations and servers
• No long contracts make it very easy to get started with NinjaRMM
• Having antivirus and anti-malware built in to the console save technicians time when remediating threats

Incentivized

• The quality of the product and give a negative investment impression, on the plus side when it does work it is a god send.
• Day to day tasks as made simpler, and a feeling of security of realised. Just don't change anything.

Incentivized