Likelihood to Recommend
The cyber security training, paired with the phishing simulator will reduce your company's vulnerability, at the same time that it flags the localized issues, so specific groups can be targeted later on. Phishing and scamming have become less of a problem once the users were better educated on how to prevent and identify scams/phishings.
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Perfect for regular (monthly) training of staff versus a "one and done" annual assignment on Cyber Security. Allows for a greater number of topics to be covered and for creating a "culture" of security awareness among all Staff throughout the entire company. NOT a replacement for IT Security Certifications amongst your technical staff (CISSPs & GSLCs on staff are a must have). Your Proofpoint Account Rep does most of the heavy lifting, but the program still requires "care and feeding" (resources) within your organization - preparing monthly user lists for training assignments and preparing reports for leadership on participation & progress
Read full review Pros Engages - People enjoy the videos, they are fun and interesting and they get people talking. Customer Service - NINJIOs customer service is some of the most amazing I have ever experienced in any industry. Simplifies - Information Security and the way breaches happen can be very complicated and technical, NINJIO manages to distill this down to easily understandable situations and ways the issue could have been avoided. Great Value - NINJIO offers additional peace of mind for your information security at a very reasonable cost. Read full review Proofpoint has a huge library of phishing emails to choose from. They add new examples every week. The training modules are fun and interactive and keep the user engaged. The posters, and downloadable materials are amazing and really give a great visual to support your security campaigns. The product is easy to use, and Proofpoint Support Staff are always available to help with any issues you have. Read full review Cons Easier way to upload new users. Easier way to resend content to specific users. Better transition from video content to quiz taking. Read full review The lack of a user rating on "cyber risk" is proving to be an immense difficulty. As we are looking at how to better hold our employees accountable as well as provide increased learning opportunities for those who need it most, it is becoming cumbersome--especially given the fact this is starting to become the standard for Security Awareness companies. The lack of this is resulting in a manual process vs being able to automate and moderate, thus taking up time and resources, which are always at a scarcity. It can also be cumbersome to look across the tools to see how a particular user is doing, vs being able to view all of their data in one space. If you are a marketer, the editors for the Phishing Templates and Teachable Moments are quite frustrating. They feel out of date and clunky, as well as not featuring an auto-save, so you could lose the templates you are building. At this point, I have actually started to work in other email creation editors and learning HTML, to better customize and then moving all of the code into the editor. It has thus far proven to be less of a headache. I also do not believe the average user is working on branding their program, creating consistency for easy of navigation, and including additional resources in their teachable moments in the way we currently are. However, as more social science backgrounds continue to enter security awareness, I believe this will move towards the norm. Some of the reporting numbers for Simulated Phishing could be better. For example, telling me how many people acknowledged the teachable moment out of the full email campaign is less meaningful than knowing how many people acknowledged it, from those who actually triggered/were shown the teachable moment. Read full review Likelihood to Renew The product is great for what we use it for We have a good relationship with our vendor/Proofpoint, which I believe is needed to be successful in Security Awareness and using tools like this The package/service as a whole is incredibly helpful The integrations with Proofpoint's Trap is one of the most valuable things we could do. It turns your entire email user base into members of IT security, to be on the look out to report cyber attacks, and have them pulled out of everyone's email if the email is condemed/found malicious. Read full review Usability
NINJIO has an overall easy platform to use. I'm not a fan that I have to use one hub and the Dojo to access different things. The platform does lack a few things, like timestamps of training completion and a schedule of what videos are going to come. The Dojo platform is good, overall.
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Overall, PSAT is integral to what we do. PSAT is a helpful tool to help us improve our employees ability to recognize, report, and respond to phishing. It works for us to use a longterm partner, who is incredibly helpful/supportive, and also bringing Proofpoint's greater cybersecurity & attack intelligence into PSAT. Honestly, we are pretty happy and would make the choice to go with PSAT again (we evaluated the major players in the space via Gartner's Magic Quadrant). The team behind the products are excellent and the product of itself is both intuitive and expansive. This combination allows us to reach our 10k+ employees who are located in over 20 countries
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Great support. Support is always there to help you whenever required. They have the quickest response to your request. They also keep monitoring the campaign launches and will notify you if you have missed any month
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Proofpoint support has always been above average. A lot of companies provide a customer service manager for your account but few have proved as connected as Proofpoint. The CSM was able to give us a good start with the product and checked in periodically. I found them always helpful with any questions and very knowledgeable about the platform.
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All three products have the pros and cons. Since we use other Proofpoint products,
, TRAP, etc. the integration with PSAT is much better. The other products do not integrate with TRAP nearly as well as PSAT.
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Pricing is great but, if you automate the connection of new user accounts through systems like MS Azure, keep in mind that you will have to make sure to remove service accounts since they charge by a number of users connected to it. The pricing is really good and they offer a ton of features if you are willing to spend a few extra bucks.
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Professional services are good. After the purchase, they helped us quickly to set up the account and implement it in the org to we don't waste any time
Read full review Return on Investment Employees have recognized dangerous emails as a result of Ninjio cyber training videos. Employees understand the importance and reason for our cyber security policies and adhere to them. Employees have learned to question the validity of emails before responding and have forwarded any suspicious emails for review by IT and most generally we correct in doing so. Read full review I don't have any tangible numbers to provide, but we definitely have an increase in the number of staff reporting suspicious emails and fewer people clicking on phishing emails. The cost we are paying per employee (<$2 pp)is low enough that we can consider this a "benefit" we offer to our employees. The knowledge gained can also be applied to your personal life with similar threats. Read full review ScreenShots