What users are saying about
4 Ratings
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Score 3 out of 100
115 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • Norada Solve360 ranks higher in 4 feature sets: Customer Service & Support, CRM Reporting & Analytics, Customization, Security
  • Oracle CRM On Demand ranks higher in 4 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Social CRM

Sales Force Automation

7.8

Norada Solve360

78%
8.8

Oracle CRM On Demand

88%
Oracle CRM On Demand ranks higher in 7/9 features

Customer data management / contact management

9.0
90%
1 Rating
9.4
94%
10 Ratings

Workflow management

7.0
70%
1 Rating
8.9
89%
9 Ratings

Territory management

8.0
80%
1 Rating
9.4
94%
9 Ratings

Opportunity management

6.0
60%
1 Rating
9.3
93%
10 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
9.0
90%
7 Ratings

Contract management

9.0
90%
1 Rating
7.7
77%
9 Ratings

Quote & order management

5.0
50%
1 Rating
8.5
85%
9 Ratings

Interaction tracking

10.0
100%
1 Rating
8.3
83%
9 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
8.3
83%
8 Ratings

Customer Service & Support

8.7

Norada Solve360

87%
8.5

Oracle CRM On Demand

85%
Norada Solve360 ranks higher in 2/3 features

Case management

7.0
70%
1 Rating
8.5
85%
9 Ratings

Call center management

10.0
100%
1 Rating
8.7
87%
9 Ratings

Help desk management

9.0
90%
1 Rating
8.1
81%
9 Ratings

Marketing Automation

6.0

Norada Solve360

60%
8.8

Oracle CRM On Demand

88%
Oracle CRM On Demand ranks higher in 2/2 features

Lead management

7.0
70%
1 Rating
8.9
89%
9 Ratings

Email marketing

5.0
50%
1 Rating
8.8
88%
8 Ratings

CRM Project Management

7.5

Norada Solve360

75%
8.7

Oracle CRM On Demand

87%
Oracle CRM On Demand ranks higher in 3/3 features

Task management

8.0
80%
1 Rating
8.3
83%
8 Ratings

Billing and invoicing management

7.0
70%
1 Rating
9.7
97%
8 Ratings

Reporting

N/A
0 Ratings
8.3
83%
8 Ratings

CRM Reporting & Analytics

9.0

Norada Solve360

90%
8.4

Oracle CRM On Demand

84%
Norada Solve360 ranks higher in 3/3 features

Forecasting

9.0
90%
1 Rating
8.7
87%
9 Ratings

Pipeline visualization

10.0
100%
1 Rating
8.6
86%
9 Ratings

Customizable reports

8.0
80%
1 Rating
8.0
80%
9 Ratings

Customization

9.5

Norada Solve360

95%
8.4

Oracle CRM On Demand

84%
Norada Solve360 ranks higher in 4/4 features

Custom fields

10.0
100%
1 Rating
8.9
89%
10 Ratings

Custom objects

10.0
100%
1 Rating
8.1
81%
10 Ratings

Scripting environment

8.0
80%
1 Rating
8.0
80%
8 Ratings

API for custom integration

10.0
100%
1 Rating
8.7
87%
9 Ratings

Security

10.0

Norada Solve360

100%
9.4

Oracle CRM On Demand

94%
Norada Solve360 ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
9.0
90%
8 Ratings

Role-based user permissions

10.0
100%
1 Rating
9.9
99%
10 Ratings

Social CRM

8.0

Norada Solve360

80%
9.9

Oracle CRM On Demand

99%
Oracle CRM On Demand ranks higher in 2/2 features

Social data

8.0
80%
1 Rating
9.8
98%
6 Ratings

Social engagement

8.0
80%
1 Rating
9.9
99%
6 Ratings

Integrations with 3rd-party Software

Norada Solve360

Feature Set Not Supported
N/A
8.6

Oracle CRM On Demand

86%
Oracle CRM On Demand ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
8.5
85%
9 Ratings

Compensation management

N/A
0 Ratings
8.8
88%
8 Ratings

Platform

Norada Solve360

Feature Set Not Supported
N/A
9.3

Oracle CRM On Demand

93%
Oracle CRM On Demand ranks higher in 1/1 features

Mobile access

N/A
0 Ratings
9.3
93%
7 Ratings

Attribute Ratings

  • Oracle CRM On Demand is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Norada Solve360

70%
1 Rating
8.2

Oracle CRM On Demand

82%
11 Ratings

Usability

Norada Solve360

N/A
0 Ratings
9.0

Oracle CRM On Demand

90%
1 Rating

Support Rating

9.0

Norada Solve360

90%
2 Ratings

Oracle CRM On Demand

N/A
0 Ratings

Implementation Rating

Norada Solve360

N/A
0 Ratings
10.0

Oracle CRM On Demand

100%
2 Ratings

Likelihood to Recommend

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Pros

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

$39 per month

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Norada Solve360

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Support Rating

Norada Solve360

Norada Solve360 9.0
Based on 2 answers
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Implementation Rating

Norada Solve360

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 2 answers
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

Norada Solve360

No answers on this topic

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

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