Notion vs. Socialtext (discontinued)

At the company I work for, we use Notion as an organizational base for all sectors and projects. For example, we use it for the marketing team, customer support team, among others. And for each one, we can create pipelines, tasks, due dates, execution time, tags with different colors. It's something very versatile that helps with everything around here. We've even created a sales funnel in Notion.

Incentivized

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• I love that you can create nested pages, allowing for separate sections to organize information as needed.
• I appreciate the convenience of effortlessly uploading images to any section.
• I appreciate that when adding links, you can embed them so the website displays directly on the page.

Incentivized

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating.
• While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance.
• It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout.

Incentivized

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We're too settled in the ecosystem and we have no major complaints with it. No reason to move unless you have a burning pain point

Incentivized

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Notion addresses most of our needs and help teams to organize their tasks, track their progresses and then archive for future reference. The company uses Notion to share announcement, holiday schedules, employee contact information and organizational structures. Everyone finds it useful and helpful. The notifications are instant. Reminders are on time.

Incentivized

Jira is a great tool, that is probably more robust than Notion and more scalable. But for a small company (under 50 people) the investment is hard to swallow without a significant revenue stream justifying it. Notion is a perfect low cost option that meets 80% of the capability, and that extra 20% is not needed by most organizations.

Incentivized

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• The first positive impact of using Notion is saving time and increased productivity. Since switching to Notion, I spend less time searching for notes, tasks, or messy documents. Everything is in one place, making my workflow at least 30% more efficient compared to using multiple apps.
• The second positive impact is a better organization (and it leads to fewer missed business opportunities). Before Notion, it was easy to lose track of ideas, follow-ups, or small tasks. Now, I rarely forget important details, which has led to more consistent execution of projects and fewer last-minute rushes.
• Because Notion’s free plan has been more than enough for my needs, using the free plan has another positive impact on ROI for me. If I had to replace it with separate tools for note-taking, task management, and project planning, I’d likely spend $10–$30 per month on multiple subscriptions.
• Although they are very few, Notion has some negative impacts or limitations on ROI. I think the most important one is the offline mode issues can interrupt productivity. There have been times when I needed to access an important document while traveling or in a meeting with poor internet and couldn't. This led to delays or extra effort to work around the issue.
• While Notion is fantastic for organizing work, it's not a full replacement for spreadsheets, collaborative docs, or task management software in all cases. This means I still need to use some other apps for specific tasks, which slightly reduces the efficiency gain.
• If I need to give some figures; Notion helps me at least 3-5 hours per week to save time; $10–$30 per month by not needing multiple apps. Even with some limitations, Notion has had a net positive impact on my productivity, organization, and overall efficiency, all at zero cost!

Incentivized

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions