Likelihood to Recommend We continue to remain the only professional baseball team that utilizes NOVAtime for our scheduling of staff, mostly because it was designed to schedule hospital workers. The lag time when updating the ASM is extremely time consuming and the inability to work in multiple internet tabs or windows makes it that much more inefficient. I am sure it is a fantastic system for other organizations but it continues to be a challenge for us.
Read full review Time Doctor is well suited for certain businesses where some or many of the employees are now working remotely due to the pandemic and post-pandemic times. It is a good way for the employer to keep track of activity and (more or less) keep people honest. For businesses and employees where there are a lot of site visits, travel, etc., Time Doctor is a little impractical since it requires the employee to manually enter in whatever time was spent on tasks performed away from the computer. If an employer is hoping to track that activity, they still need to rely on the employees' honor systems to enter in times and tasks.
Read full review Pros The report database is very extensive--there is a report for everything Easy to use Various ways for EEs and supervisors to access information Read full review Tracked time both macro (categories) and micro (down to the project and the tasks) Reminded us when we went off task and got lured in via social media Provides us with detailed reports to share with joint venture partners, clients and more Read full review Cons There does need to be more support and knowledge when it comes to alternate workweek schedule types (9/80, etc.), as there have been a few unique challenges with those. Read full review One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended. Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information. Read full review Likelihood to Renew The overall satisfaction within the organization has been luke warm, at best. The software may be more conducive for a hospital but I believe there is a reason why we are the lone baseball team utilizing it.
Read full review This is user friendly and can be tailored to our business' needs
Read full review Usability On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day. On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due. Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
Read full review I use this daily and it is very simple to use. The setup is very easy and customizing the fields is simple enough. Editing it is also very easy to do.
Read full review Support Rating The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with. The charts/graphs on the new homepage are somewhat helpful and link to useful information. It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts. Processing payroll is quite simple. PTO request off is straightforward.
Read full review The support was terrible! They never responded in sufficient time and their assistance was always super vague. I never felt like they had an actual solution to my concerns. They were nice, but I don't feel like they were trained in their own system. It felt like I was talking to a wall.
Read full review Implementation Rating Other than we are happy with the way Time Doctor works for us, no key insights.
Read full review Alternatives Considered The product is easy to use, and everyone picks up on it quickly. It is less expensive, and has more to offer than any other product I’ve found.
Read full review I still use Rescue Time for different reasons. I review my stats once a week by email. I think it's a totally different product. My egg timer keeps me more on task, but it doesn't record my times
Read full review Return on Investment We have had a few scenarios where the PTO accrual dropped off and it did take 3 attempts of reaching out to customer service to get it sorted. The customer service team has collaborated with me in creating new PTO categories to automate certain needs to save me some time. Read full review It helps me to use my time more effectively. For a small amount each month I believe I get a huge return on investment in form of traceability of my hours spent. The major factor that made me choose Time Doctor was the price and the value. I don't think I would still be interested if it was more expensive. Read full review ScreenShots