What users are saying about
4 Ratings
1 Ratings
4 Ratings
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Score 7.8 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

Nuclino

One of the best tools for small team wiki/collaboration site. After setting things up in a day, there was almost no learning curve for the users. Not the best solution for bigger teams though. Because of the mobile apps, the user can be productive while on the move too! Desktop and web version are working fine.
Anonymous | TrustRadius Reviewer

SocialPort

How does this platform improve the efficiency and productivity of my team?How much time should my team be spending in the platform each day?What is your history of deploying B2B sales technology and training?How does this integrate with my CRM?
Paul Allen | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Nuclino
7.8
SocialPort
Task Management
Nuclino
8.0
SocialPort
Mobile Access
Nuclino
7.1
SocialPort
Search
Nuclino
7.2
SocialPort
Visual planning tools
Nuclino
9.0
SocialPort

Communication

Nuclino
7.0
SocialPort
Notifications
Nuclino
8.0
SocialPort
Discussions
Nuclino
4.0
SocialPort
Internal knowledgebase
Nuclino
9.0
SocialPort

File Sharing & Management

Nuclino
7.6
SocialPort
Versioning
Nuclino
7.3
SocialPort
Document collaboration
Nuclino
8.4
SocialPort
Access control
Nuclino
7.8
SocialPort
Advanced security features
Nuclino
7.0
SocialPort

Pros

Nuclino

  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
Anonymous | TrustRadius Reviewer

SocialPort

  • Expertise, Strategy & Training - They are true experts and have years of B2B sales technology deployment and training to offer.
  • Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
  • CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
  • More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.
Paul Allen | TrustRadius Reviewer

Cons

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

SocialPort

  • Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.
Paul Allen | TrustRadius Reviewer

Support Rating

Nuclino

Nuclino 8.0
Based on 1 answer
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

SocialPort

No score
No answers yet
No answers on this topic

Alternatives Considered

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

SocialPort

No answers on this topic

Return on Investment

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

SocialPort

  • Increase in pipeline and opportunities created
  • Increase quota retirement
  • Decreased the average "time to close"
Paul Allen | TrustRadius Reviewer

Screenshots

Nuclino

SocialPort

Pricing Details

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SocialPort

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nuclino
8.6
SocialPort
10.0

Support Rating

Nuclino
8.0
SocialPort

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