What users are saying about
8 Ratings
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Score 8.1 out of 100
18 Ratings
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Score 3.1 out of 100

Likelihood to Recommend

Omnisend

It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something. The visitor then signs up and then (after you've set up your automation sequence) that visitor gets a specific welcome page based on the popup they signed up through, and then a specific order confirmation email and everything else flows from that specific popup. That's great because it's allowed us to sort of fine-tune our offerings to get our visitors' emails in the first place and offer, for example, someone browsing a product page for 3 minutes something different than someone staying 20 seconds on the homepage and then leaving.
Lisa Korston | TrustRadius Reviewer

Sugar Market (Salesfusion)

Salesfusion is a marketing automation platform more appropriate for small companies considering the limited functionalities are limited. The email builder tool is easy to use and ideal for someone with no coding knowledge
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Omnisend
8.5
Sugar Market (Salesfusion)
4.4
WYSIWYG email editor
Omnisend
6.1
Sugar Market (Salesfusion)
3.0
Dynamic content
Omnisend
8.0
Sugar Market (Salesfusion)
5.0
Ability to test dynamic content
Omnisend
8.0
Sugar Market (Salesfusion)
4.0
Landing pages
Omnisend
10.0
Sugar Market (Salesfusion)
6.0
A/B testing
Omnisend
8.0
Sugar Market (Salesfusion)
4.0
Mobile optimization
Omnisend
10.0
Sugar Market (Salesfusion)
1.0
Email deliverability reporting
Omnisend
8.0
Sugar Market (Salesfusion)
7.0
List management
Omnisend
10.0
Sugar Market (Salesfusion)
4.0
Triggered drip sequences
Omnisend
8.8
Sugar Market (Salesfusion)
6.0

Reporting & Analytics

Omnisend
9.2
Sugar Market (Salesfusion)
2.3
Dashboards
Omnisend
9.4
Sugar Market (Salesfusion)
5.0
Standard reports
Omnisend
9.0
Sugar Market (Salesfusion)
1.0
Custom reports
Omnisend
Sugar Market (Salesfusion)
1.0

Lead Management

Omnisend
Sugar Market (Salesfusion)
5.3
Lead nurturing
Omnisend
Sugar Market (Salesfusion)
6.0
Lead scoring and grading
Omnisend
Sugar Market (Salesfusion)
4.0
Data quality management
Omnisend
Sugar Market (Salesfusion)
5.0
Automated sales alerts and tasks
Omnisend
Sugar Market (Salesfusion)
6.0

Campaign Management

Omnisend
Sugar Market (Salesfusion)
6.5
Calendaring
Omnisend
Sugar Market (Salesfusion)
6.0
Event/webinar marketing
Omnisend
Sugar Market (Salesfusion)
7.0

Social Media Marketing

Omnisend
Sugar Market (Salesfusion)
8.2
Social sharing and campaigns
Omnisend
Sugar Market (Salesfusion)
8.2

Platform & Infrastructure

Omnisend
Sugar Market (Salesfusion)
4.8
API
Omnisend
Sugar Market (Salesfusion)
5.0
Role-based workflow & approvals
Omnisend
Sugar Market (Salesfusion)
6.0
Customizability
Omnisend
Sugar Market (Salesfusion)
3.0
Integration with Salesforce.com
Omnisend
Sugar Market (Salesfusion)
9.2
Integration with Microsoft Dynamics CRM
Omnisend
Sugar Market (Salesfusion)
1.0

Pros

Omnisend

  • Omnisend permits 2000 emails sent per day with the free plan once linked to your website.
  • Omnisend permits unlimited contacts with free plan when most other providers have a limit unless you opt for a paid subscription.
Anonymous | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • It was easy to navigate.
  • I liked that I could click on a link to email a potential client and that it would track/link that email back to the Salesfusion profile.
  • I liked the reporting features so that I could see exactly how many cold calls resulted in appointments, with whom I last left voicemail or need to follow up with.
Anonymous | TrustRadius Reviewer

Cons

Omnisend

  • Initial setup wasn't firing right, support issue was handled pretty quickly and easily.
  • It does not go back and put previous orders/customers into the automation. It will only work with go-forward customers from the time you install the product. (At least that's what the outcome of our support inquiry told us...).
  • Would like to see more sample templates and campaigns.
Anonymous | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • The user interface is somewhat cumbersome and not intuitive at times.
  • Additional user education available through downloads for existing customers rather than scheduled webinars would be helpful.
  • Custom reporting is complicated to set up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Omnisend

No score
No answers yet
No answers on this topic

Sugar Market (Salesfusion)

Sugar Market (Salesfusion) 10.0
Based on 3 answers
We've been very happy with SalesFusion since day 1. We've also created a new website during the time period that we've had SF and everything carried over great to our new website!
Lindsey Wilson | TrustRadius Reviewer

Support Rating

Omnisend

No score
No answers yet
No answers on this topic

Sugar Market (Salesfusion)

Sugar Market (Salesfusion) 8.2
Based on 1 answer
The support team has always been helpful, friendly, prompt and knowledgeable. They follow-up on all my tickets promptly and when needed are available for screen sharing to illustrate solutions for more complex problems. The support department at Salesfusion is one of my favorite things about the platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Omnisend

At first I went through the standard choice, which is MailChimp. It's a nice-looking program and everything, but I wouldn't say they're user-friendly. It's quite techy and when you have an ecommerce store you really just want to get the results. It's a lot of work to create one simple newsletter and their customer support is pretty much non-existent. As for Klaviyo, they're pretty expensive. We just couldn't justify paying that much for results that were pretty much similar to MailChimp--in that it wasn't really impressive. Omnisend really was a breath of fresh air and their support must not sleep at all cause they answer all my smart and stupid questions within like 15 minutes. Every single time
Lisa Korston | TrustRadius Reviewer

Sugar Market (Salesfusion)

I was using Net-Results and it seemed more geared for an experienced marketer who was familiar with HTML and didn't need as much training. I found the system frustrating and didn't have much success when I called in for training. I was brand new to automation marketing and needed more hand-holding than Net-Results was able to provide
Amy Bailey | TrustRadius Reviewer

Return on Investment

Omnisend

  • Omnisend has assisted with getting the word out
  • Great structure on templates making the company look very professional.
Anonymous | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • Increased employee efficiency
  • Better customer service
  • The ability to send email campaigns from a specific user and not "from" the organization title. We use this funcationality a lot and it was not available with other software so this is huge.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Omnisend

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$16*

* Month

Omnisend Editions & Modules

Edition
Free plan$0
Standard plan$16
Pro plan$99
Enterprise planCustom pricing
    Additional Pricing Details

    Sugar Market (Salesfusion)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Sugar Market (Salesfusion) Editions & Modules

    Edition
    Core$1,0001
    1. Database size
    Additional Pricing Details
    Prices listed are monthly subscription rates. Our packages include live support and training. Additional charges apply for contact databases above 10k, dedicated IPs, CRM integration and sandboxes. Please complete the form on our site to request a quote based on your specific needs.

    Rating Summary

    Likelihood to Recommend

    Omnisend
    9.0
    Sugar Market (Salesfusion)
    3.0

    Likelihood to Renew

    Omnisend
    Sugar Market (Salesfusion)
    10.0

    Support Rating

    Omnisend
    Sugar Market (Salesfusion)
    8.2

    Add comparison