20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

OpenText Magellan

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

If you need a hosted rather than cloud based CRM, Siebel is a consideration. It's best suited to organizations with a large customer database. Given the complexity involved you need at least two full time marketing analysts.The email marketing functionality isn't core to the offering and most organizations would be much better served by cloud based email systems. Siebel offers a very comprehensive feature set and is powerful in the hands of a super user. However, given the costs involved in upgrading a hosted solution I would put serious effort into convincing your decision makers to go for a cloud based CRM instead.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

OpenText Magellan
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Customizable dashboards
OpenText Magellan
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Report Formatting Templates
OpenText Magellan
7.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Ad-hoc Reporting

OpenText Magellan
7.7
Oracle Siebel Enterprise Marketing Suite (discontinued)
Drill-down analysis
OpenText Magellan
5.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Formatting capabilities
OpenText Magellan
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Report sharing and collaboration
OpenText Magellan
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Report Output and Scheduling

OpenText Magellan
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Publish to Web
OpenText Magellan
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Publish to PDF
OpenText Magellan
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Report Versioning
OpenText Magellan
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Report Delivery Scheduling
OpenText Magellan
5.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Access Control and Security

OpenText Magellan
5.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Role-Based Security Model
OpenText Magellan
5.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Magellan
5.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Single Sign-On (SSO)
OpenText Magellan
5.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Mobile Capabilities

OpenText Magellan
3.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Responsive Design for Web Access
OpenText Magellan
3.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Magellan
3.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Application Program Interfaces (APIs) / Embedding

OpenText Magellan
6.2
Oracle Siebel Enterprise Marketing Suite (discontinued)
REST API
OpenText Magellan
5.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Javascript API
OpenText Magellan
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Java API
OpenText Magellan
5.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Themeable User Interface (UI)
OpenText Magellan
7.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Customizable Platform (Open Source)
OpenText Magellan
5.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Pros

OpenText Magellan

  • The report outputs can vary across different types such as HTML, PDF, and Excel
  • Their open source offering is very sufficient
  • There are great boards and blogs for developers and engineers to expand and use their features.
  • The people from the company that I've worked with are professional and courteous.
Bri Gipson | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • Seamless customer communication
  • Easy access to account history and pertinent information
  • Training materials provided and is easily implemented
  • Sales analytics and data
  • Overall sales
Kenyata Garner | TrustRadius Reviewer

Cons

OpenText Magellan

  • The documentation on all the available features, but most importantly on the scripting side, can be improved
  • The standard look & feel of some basic options, like parameter selection or sorting and filtering, looks dated and can't be customized
  • The server portal needs to provide better tools
  • More integration is needed with other OpenText products
Martin Rubens | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • Siebel EMS tools have a long learning curve and are not very easy to use.
  • Siebel products do not integrate very well with thirds party products/services.
Gaurav Gautam | TrustRadius Reviewer

Likelihood to Renew

OpenText Magellan

OpenText Magellan 3.9
Based on 9 answers
I am no longer working for the company that was using Actuate but I believe they would continue to use it because the stitching costs would be to high. It would require a complete rewrite of the reports and the never version of Actuate (BIRT) even required an almost complete report rewrite
Todd Bellamy | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

Oracle Siebel Enterprise Marketing Suite (discontinued) 10.0
Based on 1 answer
A very conservative data security policy limits the organization to a hosted solution. At particular issue is the tendency of cloud based CRMs to have data centres based in the US, a major issue for Canadian consumers. Once you have integrated a system of this size and complexity, and have the staff resources to utilize it effectively, it's hard to justify a move to an alternative. Consider Siebel if you are a conservatively run organization with a large database of customers and a big marketing team
Anonymous | TrustRadius Reviewer

Support Rating

OpenText Magellan

OpenText Magellan 9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

OpenText Magellan

I've used JReports and Actuate is very similar but seems to have a lot more customization features for the end user of BIRT reports.
Amy Broome | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

I would say honestly they are both really good programs. They would compliment each other quite well if they weren't competition. They both offer great opportunities for success and both have areas which need improvement. Overall, however, they are worth a shot.
Kenyata Garner | TrustRadius Reviewer

Return on Investment

OpenText Magellan

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
Anonymous | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • It has increased the business tactics as we have added more clients who wish to use this technology.
Lokesh Yadav | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Magellan

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Siebel Enterprise Marketing Suite (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenText Magellan
7.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
8.0

Likelihood to Renew

OpenText Magellan
3.9
Oracle Siebel Enterprise Marketing Suite (discontinued)
10.0

Support Rating

OpenText Magellan
9.1
Oracle Siebel Enterprise Marketing Suite (discontinued)

Add comparison