Otter.ai vs. Speechmatics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Otter.ai
Score 7.3 out of 10
N/A
Otter.ai headquartered in Los Altos states users can generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, their AI-powered assistant for note taking, meeting highlights, and transcription.
$12.99
per month
Speechmatics
Score 0.0 out of 10
N/A
Speechmatics powers applications that require mission-critical, accurate speech recognition using its any-context speech recognition engine, and is developed by the company of the same name headquartered in Cambridge England. Speechmatics’ speech recognition technology is used by enterprises in scenarios such as contact centers, CRM, consumer electronics, security, media & entertainment and software. The vendor states Speechmatics processes millions of hours of transcription worldwide every…
$0.80
per hour
Pricing
Otter.aiSpeechmatics
Editions & Modules
Pro
$12.99
per user/per month
Business
$30
per user/per month
Basic
Free
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
Otter.aiSpeechmatics
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Otter.aiSpeechmatics
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
Otter.aiSpeechmatics
Small Businesses
Dragon Speech Recognition
Dragon Speech Recognition
Score 8.9 out of 10
Dragon Speech Recognition
Dragon Speech Recognition
Score 8.9 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises
Verint Speech Analytics
Verint Speech Analytics
Score 8.9 out of 10
Verint Speech Analytics
Verint Speech Analytics
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Otter.aiSpeechmatics
Likelihood to Recommend
3.5
(6 ratings)
-
(0 ratings)
User Testimonials
Otter.aiSpeechmatics
Likelihood to Recommend
Otter.ai
Otter.ai is an excellent tool for any public speaker who would like to obtain a written transcript of a message they have given. It is helpful as well for providing a written transcript of a recorded conversation, especially if you need to provide a record of what was said to you in a sensitive discussion that you happened to legally record on your phone. The one scenario I would not recommend using Otter.ai for would be if one needed this audio recording quickly, as it does take some time to upload the recording (and then possibly format it).
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Speechmatics
No answers on this topic
Pros
Otter.ai
  • Provides excellent audio transcriptions.
  • Helps spoken communicators assess their messages.
  • Provides accurate spacing in the transcript where there are pauses in the recording.
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Speechmatics
No answers on this topic
Cons
Otter.ai
  • Customer service is terrible--zero customer interaction.
  • Billing system is questionable--was billed for two other accounts just because they were connected to my company.
  • Slow to take care of billing issues.
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Speechmatics
No answers on this topic
Alternatives Considered
Otter.ai
Otter.ai is in a recording category of its own. There are a few other apps on the app store that allow for recording transcription. But not to the level or other added features Otter.ai adds. I think the software is really good for business processes and procedures and can help a lot of people out.
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Speechmatics
No answers on this topic
Return on Investment
Otter.ai
  • It has allowed us to transcribe videos more quickly, providing a time savings.
  • We can transcribe a number of media pieces that we can then use the transcribed content across platforms as needed
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Speechmatics
No answers on this topic
ScreenShots