Cortex XDR (formerly Traps) replaces traditional antivirus with multi-method prevention, a proprietary combination of malware and exploit prevention methods that protect users and endpoints from known and unknown threats.
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VIPRE
Score 9.7 out of 10
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VIPRE (formerly known as ThreatTrack Security) is an antivirus solution, now part of J2 Global's portfolio of cloud offerings and applications since the February 2018 acquisition.
Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.
Robust protection with a small footprint. Catches all malware and viruses, while respecting the exclusions put in place by our organization. Pricing was very aggressive compared to other products. Great management application, where you can manage the installations and even update third-party apps on those machines from that portal. Great product for a great price.
When using older versions of Outlook I have seen the plugin cause sluggish behavior and hangs, in 2007 and 2010 versions specifically.
For some business applications, there are .dll's and libraries and application .exe's that can be misidentified as virus or trojans. While it is fairly easy to whitelist these once discovered, new implementors should be aware that they will need to carefully look through their initial virus scan reports to find and whitelist these items.
Cortex XDR does a very good job of blocking suspicious and threatening items. However, as with all software of this nature, it will sometimes block known-good items. The difficulty is in manually whitelisting these known-good items. The interface to whitelist is confusing even for a seasoned IT professional and has been the single most frustrating experience of using Cortex XDR
VIPRE is very easy to use and administer. You have a lot of functionality from the server on what you can do with the clients. It has proved useful when I can't access a client any other way. I can reboot the computer from the server and then usually get back into that machine.
The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
VIPRE support is usually pretty quick. Sometimes you have to get a lot of information to send back so they can see the issue. This has not been too bad and I understand why it's needed. VIPRE also has a free rescue tool that is very useful and easy to use. There have been others but VIPRE seems to keep theirs updated. It's my go-to even outside of work.
Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps. McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.
We got a chance to buy AVG Business edition and we tried to install that throughout our organization and most specifically to our important systems but it was not compatible with a majority of them and we found AVG as high-demand software with a mediocre speed of action and more pricing. So in comparison to AVG, VIPRE is good in all aspects.
