TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paperless

    Score5 out of 10
    N/APaperless is a contract management solution that helps companies transition from disconnected paper and PDF-based processes to an online solution, where they can create, electronically sign and manage intelligent documents on a single platform. Paperless helps businesses: Create, send, electronically sign and track documents in a single streamlined flow Provide customers with an intuitive signing experience on any device Save time and reduce errors by…

    $27.52

    per month per user

    Zoho Sign

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    Zoho Sign is a digital signing service that lets you execute contracts quickly without the hassles of transporting paper documents while ensuring security and legality. It works completely on cloud and integrates readily with your everyday apps. According to the vendor, Zoho Sign is perfect for anyone who needs to sign business documents but widely used for HR, legal, finance, HR, and sales functions. Documents that can be signed include:…

    $0

    per user

    Pricing
    PaperlessZoho Sign
    Editions & Modules
    Business
    24€
    per month per user
    Business Plus
    Custom
    Free
    $0.00
    per user
    Standard
    $10.00
    per user/ month
    Professional
    $15.00
    per user/ month
    Offerings
    Pricing Offerings
    PaperlessZoho Sign
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$10 per user
    Additional Details21% discount available with an annual plan.—
    More Pricing Information
    Best Alternatives
    PaperlessZoho Sign
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.7 out of 10
    OneSpan Sign
    Score9.7 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaperlessZoho Sign
    Likelihood to Recommend
    5.0
    (1 ratings)
    9.0
    (5 ratings)
    User Testimonials
    PaperlessZoho Sign
    Likelihood to Recommend
    Paperless
    Paperless is good for formalising the authorisation process. In my opinion, where it falls short is that the software is slow and has limitations. Some limitations are known to the company but not told at point of selling, leaving the user with add-ons that are useless. e.g. the Company Inbox module, which is used to automatically upload invoices to Paperless, is not fit for (our) purpose due to the fact not all emails can be uploaded to the system automatically. Apparently companies who send invoices using software packages such as Xerox / Quickbooks etc. have rules which do not allow onward forwarding. Therefore you need to cross check what has been uploaded and what hasn't. This is time consuming and we found manual upload was far easier. We wasted time and money implementing this add-on which was useless to us.
    Incentivized
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    Zoho
    great for sending out duplicate forms to clients that require a signature, this is fine when you do not have to keep changing details on the form. What is limited is if we need to change elements that need to be signed or remove elements as the original form is loaded up as a Word document or PDF. There are a variety of selection options to ensure that the data fields can be customized to font color and size number of characters etc.
    Incentivized
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    Pros
    Paperless
    • Formal authorisation process
    • Easy to search invoice archive
    Incentivized
    Read full review
    Zoho
    • Easy use.
    • Drag and drop for text-boxes.
    • Quick upload of documents.
    Incentivized
    Read full review
    Cons
    Paperless
    • Slow software
    • Mailbox management not fit for purpose
    • Hidden costs
    Incentivized
    Read full review
    Zoho
    • Page and element spacing can sometimes be different than expected.
    • There should be more standardized fields for inserting into documents.
    Incentivized
    Read full review
    Alternatives Considered
    Paperless
    No answers on this topic
    Zoho
    DocuSign seems to be more commonly used and often times clients will ask if we can use that as opposed to Zoho Sign.
    Incentivized
    Read full review
    Return on Investment
    Paperless
    • We feel the product over promised and under delivered
    Incentivized
    Read full review
    Zoho
    • Zoho Sign was far more affordable for the simple uses we need. It simplified our processes at a very affordable price.
    Incentivized
    Read full review
    ScreenShots

    Paperless Screenshots

    Product screenshot

    Zoho Sign Screenshots

    Screenshot of Zoho Sign DashboardScreenshot of Sending documents for signatures using templatesScreenshot of All document sent using Zoho SignScreenshot of Rebranding email templates sent from Zoho Sign