Pega Customer Decision Hub vs. SAP Business ByDesign
Pega Customer Decision Hub vs. SAP Business ByDesign
Product | Rating | Most Used By | Product Summary | Starting Price |
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Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month | |
SAP Business ByDesign | Mid-Size Companies (51-1,000 employees) | SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product. | N/A |
Pega Customer Decision Hub | SAP Business ByDesign | |||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users. | ||||||||||||||
More Pricing Information |
Pega Customer Decision Hub | SAP Business ByDesign | |
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Payroll Management |
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Reporting & Analytics |
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General Ledger and Configurable Accounting |
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Inventory Management |
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Order Management |
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Subledger and Financial Process |
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Project Financial Management |
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Project Execution Management |
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Grants Management |
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Procurement |
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Logistics |
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Manufacturing |
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Supply Chain |
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Pega Customer Decision Hub | SAP Business ByDesign | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Acumatica Score 8.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Infor VISUAL Score 7.1 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Oracle Fusion Cloud ERP Score 8.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Pega Customer Decision Hub | SAP Business ByDesign | |
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Likelihood to Recommend | 8.0 (9 ratings) | 9.6 (7 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (3 ratings) |
Usability | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (1 ratings) |
Pega Customer Decision Hub | SAP Business ByDesign | |
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Likelihood to Recommend | Pegasystems | SAP |
Pros | Pegasystems | SAP |
Cons | Pegasystems | SAP |
Likelihood to Renew | Pegasystems No answers on this topic | SAP |
Usability | Pegasystems No answers on this topic | SAP |
Support Rating | Pegasystems No answers on this topic | SAP |
Implementation Rating | Pegasystems No answers on this topic | SAP |
Alternatives Considered | Pegasystems | SAP |
Return on Investment | Pegasystems | SAP |
ScreenShots | Pega Customer Decision Hub Screenshots | SAP Business ByDesign Screenshots |