PhoneBurner vs. Squaretalk

I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.

Incentivized

It has helped us a lot with the communication flow of the company, employees have better communication with each other, via chat or if they are out of the office. They can also answer the chat or calls without problems with the mobile application. Very useful in all aspects, that's why we highly recommend it.

Incentivized

• PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
• The amount of time it takes to get through a list of calls has almost been cut in half.
• The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.

Incentivized

• Excellent reception of calls and video calls, looks very clear, which makes it a better experience and information can be passed without any problem.
• Screen sharing is excellent for video conferencing, when we need to explain a task or show a file from our computer, everyone understands and is satisfied.
• I like that even if I am not in my work area, from my mobile devices such as my phone or tablet, I can access the application.

Incentivized

• Could be a little better on the pricing.
• Could offer a better central administrative function.
• Could provide more updates to the app.

Incentivized

PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.

Incentivized

Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.

Incentivized

We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.

Incentivized

• [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
• [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.

Incentivized

• A very easy-to-use program that does not require external technical support for installation or learning. Employees are more focused on their activities and the easy way to send files, which is a considerable saving of time and man-hours.

Incentivized