pulseM vs. Reputation.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
pulseM
Score 10.0 out of 10
N/A
pulseM is an online reputation management solution technology, that aims to open the lines of communication between businesses and customers nationwide, promoting high engagement rates and improving businesses' social media ratings. The platform aims to humanize service interactions to help businesses meet the modern home owner’s expectations for “personal service”, and, in turn, collect authentic customer reviews.N/A
Reputation.com
Score 8.1 out of 10
N/A
Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
Pricing
pulseMReputation.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
pulseMReputation.com
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
pulseMReputation.com
Small Businesses
BrightLocal
BrightLocal
Score 7.7 out of 10
BrightLocal
BrightLocal
Score 7.7 out of 10
Medium-sized Companies
Brand24
Brand24
Score 8.5 out of 10
Brand24
Brand24
Score 8.5 out of 10
Enterprises
Sprout Social
Sprout Social
Score 8.3 out of 10
Sprout Social
Sprout Social
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
pulseMReputation.com
Likelihood to Recommend
-
(0 ratings)
8.9
(8 ratings)
User Testimonials
pulseMReputation.com
Likelihood to Recommend
EverCommerce
No answers on this topic
Reputation.com, Inc
I think Reputation.com is best suited for enterprise applications where you want big-picture results plus the ability to drill-down to specific locations. It is a good solution where you want to consolidate vendors as they have multiple components. Of course, certain components are more of a core competency for them than others. But in general, it's a strong solution.
Read full review
Pros
EverCommerce
No answers on this topic
Reputation.com, Inc
  • Streamlines reviews across multiple platforms
  • Makes answering reviews/surveys easy across multiple platforms
  • Assists with management of consistent information across online listings
Read full review
Cons
EverCommerce
No answers on this topic
Reputation.com, Inc
  • better responses that are more unique
  • would love to be notified as soon as the review comes in also
  • publish our responses for us
Read full review
Alternatives Considered
EverCommerce
No answers on this topic
Reputation.com, Inc
Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary Fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to Reputation who puts an emphasis on Google and Google maps.
Read full review
Return on Investment
EverCommerce
No answers on this topic
Reputation.com, Inc
  • Update clientele about important information
  • Available metrics to improve post qualities
  • Daily failures results in less usage due to trust issues
Read full review
ScreenShots

pulseM Screenshots

Screenshot of a text message automatically sent out to customers prior to service, which includes a short profile of the technician, and when to expect their arrival.Screenshot of an in-depth look at the information provided in the tech bio.Screenshot of an automated survey sent to customers directly after service call is complete.