Pulseway vs. Zenoss

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pulseway
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…
$0.80
per month per installation
Zenoss
Score 8.5 out of 10
N/A
The Zenoss Cloud from Zenoss in Austin, Texas is an infrastructure monitoring and cloud operation analytics platform.N/A
Pricing
PulsewayZenoss
Editions & Modules
Enterprise
$0.80
per month per installation
No answers on this topic
Offerings
Pricing Offerings
PulsewayZenoss
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo hidden fees or contracts. Term-based discounts.
More Pricing Information
Best Alternatives
PulsewayZenoss
Small Businesses
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Score 9.3 out of 10
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Score 8.5 out of 10
Medium-sized Companies
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Score 9.3 out of 10
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Score 9.0 out of 10
Enterprises
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IBM Instana
IBM Instana
Score 9.0 out of 10
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User Ratings
PulsewayZenoss
Likelihood to Recommend
8.0
(12 ratings)
8.8
(5 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.6
(2 ratings)
-
(0 ratings)
User Testimonials
PulsewayZenoss
Likelihood to Recommend
Pulseway
If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.
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Zenoss
Overall I would say that we have been very happy with Zenoss. It has been a great server monitoring tool. There are certain aspects that we would like to expand into, such as Capacity Planning, Network Performance Monitoring, and log analysis. We have coupled Zenoss logs with Splunk for external log management, but would like to start using some of the built-in analysis tools.
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Pros
Pulseway
  • It monitors computers and notifies us of any issues with any computer.
  • It allows remote control of computers, such as requesting a computer to reboot itself.
  • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
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Zenoss
  • Monitoring Windows, Unix/Linux, Infra apps, storage, virtualization, converge infra etc..
  • Integrate with other monitoring tools and receive events for aggregation and correlation
  • Integration with ITSM( SNOW) for auto ticket creation
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Cons
Pulseway
  • It would be nice if they increased their scope of supported third-party apps.
  • It would be great if they would create an ios app for their ticket system.
  • If they could possibly build in a location service for tracking devices, that would be helpful.
  • If they had two-factor authentication, it would be nice.
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Zenoss
  • Hard to troubleshot and fix the issue.
  • More development for monitoring storage systems.
  • Load balancing on Zenoss instance.
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Usability
Pulseway
Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.
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Zenoss
No answers on this topic
Support Rating
Pulseway
I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.
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Zenoss
No answers on this topic
Alternatives Considered
Pulseway
Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
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Zenoss
Read full review
Return on Investment
Pulseway
  • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
  • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
  • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
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Zenoss
  • Our ROI was excellent, but the company has also implemented other tools that compete with Zenoss.
  • Zenoss has a long history of excellence in monitoring and alerting
  • Overall observability is easier to manage due to our comfort with the tool set
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ScreenShots

Pulseway Screenshots

Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report