rasa.io vs. Square Customers

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
rasa.io
Score 9.8 out of 10
N/A
rasa.io uses Artificial Intelligence to automate the creating, curating, and sending process of an email newsletter. The rasa.io AI hand-picks the most relevant articles so no two emails are the same, as that the rasa.io newsletter evolves to send curated content specific to each individual person's interests. With topical insights on what customers are actually interested in gathered from the AI, it can be used to inform an organization’s own content strategy.
$190
per month
Square Customers
Score 8.7 out of 10
N/A
Square's Customer Engagement Suite, or Square Customers, is a suite of solutions that enables Square users to connect with existing customers, reach new ones, and grow relationships using tools that integrate with Square Point of Sale and Square Online.
$0
Pricing
rasa.ioSquare Customers
Editions & Modules
Plus
$190
per month per user
Pro
$490
per month per user
Customer Directory
$0
Gift Card Starter Pack
$2
per card (plus 2.6% + 10¢ processing fee)
Email Marketing
starting $15
per month
Text Message Marketing
starting at $10
per month
Loyalty
starting at $45
per month
Quick Cards
from 99c
per card (plus 2.6% + 10¢ processing fee)
Custom Cards
from 81c
per card (plus 2.6% + 10¢ processing fee)
Offerings
Pricing Offerings
rasa.ioSquare Customers
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsThe prices listed are based on the Annual plans. There is a contact limit dependent on the plan selected, with the option to purchase additional contacts.
More Pricing Information
Features
rasa.ioSquare Customers
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
rasa.io
9.2
2 Ratings
12% above category average
Square Customers
-
Ratings
Dynamic content10.02 Ratings00 Ratings
Ability to test dynamic content8.02 Ratings00 Ratings
Email deliverability reporting9.62 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
rasa.io
8.0
1 Ratings
3% above category average
Square Customers
-
Ratings
Dashboards8.01 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
rasa.io
-
Ratings
Square Customers
7.1
4 Ratings
8% below category average
Customer data management / contact management00 Ratings9.04 Ratings
Workflow management00 Ratings8.13 Ratings
Territory management00 Ratings5.23 Ratings
Opportunity management00 Ratings4.02 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.53 Ratings
Contract management00 Ratings8.04 Ratings
Quote & order management00 Ratings6.94 Ratings
Interaction tracking00 Ratings7.74 Ratings
Channel / partner relationship management00 Ratings5.83 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
rasa.io
-
Ratings
Square Customers
6.8
2 Ratings
10% below category average
Case management00 Ratings7.32 Ratings
Call center management00 Ratings6.82 Ratings
Help desk management00 Ratings6.32 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
rasa.io
-
Ratings
Square Customers
8.9
2 Ratings
16% above category average
Lead management00 Ratings8.92 Ratings
Email marketing00 Ratings8.92 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
rasa.io
-
Ratings
Square Customers
7.9
3 Ratings
4% above category average
Task management00 Ratings5.83 Ratings
Billing and invoicing management00 Ratings9.53 Ratings
Reporting00 Ratings8.43 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
rasa.io
-
Ratings
Square Customers
8.7
2 Ratings
13% above category average
Forecasting00 Ratings8.02 Ratings
Pipeline visualization00 Ratings9.02 Ratings
Customizable reports00 Ratings9.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
rasa.io
-
Ratings
Square Customers
6.9
2 Ratings
9% below category average
Custom fields00 Ratings3.62 Ratings
Scripting environment00 Ratings7.01 Ratings
API for custom integration00 Ratings10.01 Ratings
Security
Comparison of Security features of Product A and Product B
rasa.io
-
Ratings
Square Customers
9.5
3 Ratings
13% above category average
Single sign-on capability00 Ratings10.01 Ratings
Role-based user permissions00 Ratings9.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
rasa.io
-
Ratings
Square Customers
6.6
2 Ratings
10% below category average
Social data00 Ratings6.32 Ratings
Social engagement00 Ratings6.82 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
rasa.io
-
Ratings
Square Customers
6.0
1 Ratings
18% below category average
Marketing automation00 Ratings10.01 Ratings
Compensation management00 Ratings2.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
rasa.io
-
Ratings
Square Customers
9.0
3 Ratings
18% above category average
Mobile access00 Ratings9.03 Ratings
Best Alternatives
rasa.ioSquare Customers
Small Businesses
ReachMail
ReachMail
Score 10.0 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
rasa.ioSquare Customers
Likelihood to Recommend
9.6
(2 ratings)
8.7
(4 ratings)
Usability
-
(0 ratings)
9.6
(3 ratings)
Support Rating
-
(0 ratings)
7.6
(3 ratings)
User Testimonials
rasa.ioSquare Customers
Likelihood to Recommend
rasa.io
For a small business wanting a way to send an affordable, weekly e-newsletter, rasa.io can't be beaten.
Read full review
Block, Inc (Square)
Square is absolutely brilliant if you are just starting out and your business has both an in-person and an online component to it, as Square will solve both in-person POS and online booking/billing. Square also offers the option to create a free website for your company, though it is a very basic site, if you don't have a website yet, this is a VERY helpful option, as it takes away a huge cost. Square allowed us to be up and running in no time, taking away the need to worry about an expensive appointment-setting add-on from our current website provider (Square integrates quite nicely with our current site). Square is probably less ideal for more advanced users or companies with a need for more detailed inventory/service management. But even then, Square will more than likely be able to get the job done!
Read full review
Pros
rasa.io
  • Automatically curates content for each news letter
  • Scrapes our weekly blog and adds the articles to the weekly newsletter
  • Automatically takes new contacts from our CRM and adds them to the distribution list
Read full review
Block, Inc (Square)
  • Sales pipeline
  • Customer engagement
  • Marketing
Read full review
Cons
rasa.io
  • Cannot be edited easily from a tablet or mobile device. Desktop is needed
  • You have to be very precise when toggling articles or you'll hyperlink to another page
  • Would like to see more robust integration with Keap - specifically the ability to work with contact tags to add or remove recipients from the distribution list
Read full review
Block, Inc (Square)
  • Some of the build quality on the peripherals could feel a bit better.
  • Have more options for businesses with more credit card transactions such as monthly or discounted per transaction once a certain number is reached.
  • Have functionality to allow for a typed card number without the higher fee if the software verifies there is a hardware/read error with the card.
Read full review
Usability
rasa.io
No answers on this topic
Block, Inc (Square)
The user interface is easy to navigate - that's not always the case for some software! I look for something that is intuitive, easy to use, and doesn't take a ton of training to get up and running quickly.
Read full review
Support Rating
rasa.io
No answers on this topic
Block, Inc (Square)
Square is mostly focused on FAQs and online support, and they do a very good job creating a rich knowledge base. But, if you are not very tech savvy, it could be easy to feel a bit overwhelmed. I would recommend that they add a direct line or chat feature to call, rather than email or Knowledge base first. This might be due to staffing issues at Square, so perhaps it is the best they can do for now.
Read full review
Alternatives Considered
rasa.io
No answers on this topic
Block, Inc (Square)
A lot easier to use than Infusionsoft!!
Read full review
Return on Investment
rasa.io
  • We get comments weekly about how much recipients like the newsletter
  • There's no solid way to accurately calculate ROI but we've noticed an uptick in the number of long-term nurture prospects that have become clients. All receive the rasa newsletter.
Read full review
Block, Inc (Square)
  • This has allowed me to accept credit / debit transactions without having to have a monthly subscription to a service and lose money on times of no to little use, allowing me to have a broader customer range as checks are risky.
  • All of my initial equipment was free and there were no startup costs so my return was immediate.
  • The small fee taken out of the transaction is very much worth the ability to accept nearly all plastic transactions.
Read full review
ScreenShots

rasa.io Screenshots

Screenshot of newsletter customization, that can be used to to fit branding using email templates.Screenshot of the interface to boost, select, and send articles to readers.Screenshot of rasa.io analytics.Screenshot of multiple newsletter management.