Richpanel vs. SolarWinds Web Help Desk (WHD)
Richpanel vs. SolarWinds Web Help Desk (WHD)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Richpanel | N/A | Richpanel is a help desk software that helps users create a seamless support experience for both the customer & support teams. Richpanel features a self-service portal for end customers to help them resolve the most common issues immediately in real time, 24x7. Its inbox integrates all channels through integrations, so support teams can manage everything from one screen. | $29 per month per user | |
SolarWinds Web Help Desk (WHD) | N/A | SolarWinds Web Help Desk is ticketing and IT asset management software. It is designed to simplify help desk management. This solution includes built-in ticketing management, asset management, change management, and knowledge base capabilities. | N/A |
Richpanel | SolarWinds Web Help Desk (WHD) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | ā | ā | ||||||||||||||
More Pricing Information |
Richpanel | SolarWinds Web Help Desk (WHD) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Richpanel | SolarWinds Web Help Desk (WHD) | |
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Small Businesses | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 |
Enterprises | Salesforce Service Cloud ScoreĀ 8.8Ā outĀ ofĀ 10 | Salesforce Service Cloud ScoreĀ 8.8Ā outĀ ofĀ 10 |
All Alternatives | View all alternatives | View all alternatives |
Richpanel | SolarWinds Web Help Desk (WHD) | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (4 ratings) |
Usability | - (0 ratings) | 10.0 (3 ratings) |
Support Rating | - (0 ratings) | 10.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (2 ratings) |
Configurability | - (0 ratings) | 10.0 (1 ratings) |
Ease of integration | - (0 ratings) | 9.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
Richpanel | SolarWinds Web Help Desk (WHD) | |
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Likelihood to Recommend | Richpanel No answers on this topic | SolarWinds |
Pros | Richpanel No answers on this topic | SolarWinds |
Cons | Richpanel No answers on this topic | SolarWinds |
Likelihood to Renew | Richpanel No answers on this topic | SolarWinds |
Usability | Richpanel No answers on this topic | SolarWinds |
Support Rating | Richpanel No answers on this topic | SolarWinds |
Implementation Rating | Richpanel No answers on this topic | SolarWinds |
Alternatives Considered | Richpanel No answers on this topic | SolarWinds |
Return on Investment | Richpanel No answers on this topic | SolarWinds |
ScreenShots | SolarWinds Web Help Desk (WHD) Screenshots |