Likelihood to Recommend
If you have a business with more than 20 locally serving locations you know how important local searches are. RIO SEO will help syndicate your information and their robust toolkit will help those types of businesses be successful online. Their all in one dashboard lets the user control every location without having to log in to multiple dashboards to make a change in Google, then Bing, then Yelp, etc.
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It is an outstanding resource for creating accessible websites or else to improve on accessibility for websites your organization already has. Although the price is a bit high, it is worth the investment. The user interface of this software has a good design, is not complicated to adopt, and has resources that help to understand the importance of accessibility in websites.
Read full review Pros Their software is really amazing and does the job well and in a routine manner. Their support staff is beyond amazing, hands down the best support I've gotten from any company in any industry. The proactively find issues and bring them to our attention so we can work with our clients on getting results. The renewal process is painless and they help us with reporting to build a case for renewal and retaining the client. Read full review Ease of use Easy to understand Great training Read full review Cons The dashboard could be a bit more user-friendly. It takes some training to get used to. Keys/legends in the sidebar and in exports to help explain what different sections are for the "laymen" that aren't in this industry 24/7. Having a "suggested changes" like what Moz.com/local has in their backend for photos/additional categories. Something that can help the user be more proactive rather than "here's where you're at" a "here's what you can do to improve" would help. Read full review The ability to buy more page ranges on larger sites would be great The speed test would benefit from integration to Google's Lighthouse testing SEO rank checking could be broader Read full review Alternatives Considered
RIO SEO is heads, shoulders, the entire body, ahead of Local Market Launch. We used Local Market Launch before RIO and it was one of the worst years of my life. The support was non-existent, their syndication was lackluster and they messed up our contracts enough times to frustrate us and the clients. I cannot express in enough words my disdain for that service and how much of a refreshing change it was to work with a company like RIO that cared as much about our client success as we did.
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It is essential to meet all accessibility standards on every website to make them suitable for all types of users that browse them. This is something that Silktide has proven to be instrumental in.
Read full review Return on Investment They have helped us retain several big clients over the years which in turn has helped bring in several other clients. Their tools allow us, a small boutique agency, to operate like a big agency. Our local listing clients have been much happier with our switch to RIO which has allowed us to focus on other areas for them instead of just the syndication. Read full review Continuing our commitment towards Accessibility Clients can easily understand changes As a manager, playing "bad cop" is no longer needed because Silktide does it for us Read full review