What users are saying about
3 Ratings
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Score 10 out of 100
1 Rating
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Score 7 out of 100

Likelihood to Recommend

RMail

RMail is perfect if you are looking for HIPAA complaint way to send patient information securely. The tracking of each message is required by HIPAA, and it is also supplied by RMail. Also, you can submit an email for electronic signature, which saves a ton of time waiting for snail-mail. Our clients tend to love RMail, because they're usually changing from something else that ends up generating a lot of calls from people who can't open their emails - RMail solves this by utilizing the TLS technology
Dan Gospe | TrustRadius Reviewer

Trustwave Secure Email Gateway

In a medium company, it is suited since the cost can be high for a smaller one.
I think there are better and more complete products for companies with higher volume or levels of confidentiality.While it is a good product, today there are several that exceed it in quality and functionality.
Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer

Pros

RMail

  • Have used it in legal matters where proof of email receipt was important.
  • It catches recipients' attention. They seem to know that they're on the spot.
  • Very easy to use. Requires no special software. Can use with any email programs.
Joseph Sinclair | TrustRadius Reviewer

Trustwave Secure Email Gateway

  • By having the physical appliance, it is more granular the control that is had of the users, which also accelerates the speed of detection of threats.
  • The few options of DLP that it has are very useful when filtering sensitive data, but I stress "few".
  • The interface is intuitive, but for more advanced options, it requires a higher than average knowledge of these systems.
Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer

Cons

RMail

  • I think the support is a little impersonal. You never get a name, it's always signed "Rpost Support"
  • Sometimes RMail doesn't work with third party apps that utilize Outlook to send messages.
Dan Gospe | TrustRadius Reviewer

Trustwave Secure Email Gateway

  • I know it is not a DLP since there is another specific product for it, but they could do it just a little easier for the average user.
  • An intuitive interface in a broader aspect, not only in the basic functions.
  • The option only in the cloud is good, but only the appliance offers all the functionalities.
Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer

Likelihood to Renew

RMail

RMail 9.1
Based on 1 answer
I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
Joseph Sinclair | TrustRadius Reviewer

Trustwave Secure Email Gateway

No score
No answers yet
No answers on this topic

Usability

RMail

RMail 9.1
Based on 1 answer
It's very easy to use. It's a little unusual to understand, but not difficult. As long as you understand that RPost keeps no records, it is problem free.
Joseph Sinclair | TrustRadius Reviewer

Trustwave Secure Email Gateway

No score
No answers yet
No answers on this topic

Performance

RMail

RMail 9.1
Based on 2 answers
Works well routinely without problems.
Joseph Sinclair | TrustRadius Reviewer

Trustwave Secure Email Gateway

No score
No answers yet
No answers on this topic

Implementation Rating

RMail

RMail 9.1
Based on 2 answers
Works great.
Joseph Sinclair | TrustRadius Reviewer

Trustwave Secure Email Gateway

No score
No answers yet
No answers on this topic

Alternatives Considered

RMail

We used SendInc before RMail, and it was horrible. Recipients always had lots of problems with SendInc.
Dan Gospe | TrustRadius Reviewer

Trustwave Secure Email Gateway

Unfortunately all these products are better in almost all aspects. It is not to discredit the Trustwave, but they have much to improve in this area.
Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer

Return on Investment

RMail

  • There's not much ROI, because we don't get it much cheaper than the list price.
  • However, being able to offer this service strengthens our service offerings.
Dan Gospe | TrustRadius Reviewer

Trustwave Secure Email Gateway

  • While it is a good product, today there are several that exceed it in quality and functionality.
  • In a medium company it is correct, since the cost can be high for a smaller one and it is not worth it.
  • It is a basic product, compared to others of the same type
Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer

Screenshots

Trustwave Secure Email Gateway

Pricing Details

RMail

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$7

RMail Editions & Modules

Edition
RMail Personal$7.001
RMail Standard$15.001
Shared VolumeVaries by Plan2
  1. per user, per month
  2. for 5 or more users
Additional Pricing Details

Trustwave Secure Email Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trustwave Secure Email Gateway Editions & Modules

Additional Pricing Details

Add comparison