Salesforce Service Cloud vs. AgentHub
Salesforce Service Cloud vs. AgentHub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month | |
AgentHub | N/A | Vistio AgentHub's live on-screen guidance aims to eliminate guesswork and stress so agents can confidently, quickly, and accurately resolve any customer inquiry. Through interactive and rules-based scripting, AgentHub is designed to put the right answers at agents’ fingertips right when they need it—allowing them to navigate interactions, regardless of their experience level. Vistio states the result is specific and measurable improvements in KPIs in just 90 days. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Salesforce Service Cloud | AgentHub | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Salesforce Service Cloud | AgentHub | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Service Cloud | AgentHub | |
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Likelihood to Recommend | 9.0 (74 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (6 ratings) | - (0 ratings) |
Usability | 8.0 (12 ratings) | - (0 ratings) |
Availability | 9.5 (19 ratings) | - (0 ratings) |
Performance | 8.6 (7 ratings) | - (0 ratings) |
Support Rating | 7.0 (20 ratings) | - (0 ratings) |
Online Training | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.0 (1 ratings) | - (0 ratings) |
Salesforce Service Cloud | AgentHub | |
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Likelihood to Recommend | Salesforce | Vistio No answers on this topic |
Pros | Salesforce | Vistio No answers on this topic |
Cons | Salesforce | Vistio No answers on this topic |
Likelihood to Renew | Salesforce | Vistio No answers on this topic |
Usability | Salesforce | Vistio No answers on this topic |
Reliability and Availability | Salesforce | Vistio No answers on this topic |
Performance | Salesforce | Vistio No answers on this topic |
Support Rating | Salesforce | Vistio No answers on this topic |
Implementation Rating | Salesforce | Vistio No answers on this topic |
Alternatives Considered | Salesforce | Vistio No answers on this topic |
Return on Investment | Salesforce | Vistio No answers on this topic |
ScreenShots | Salesforce Service Cloud Screenshots | AgentHub Screenshots |