What users are saying about
31 Ratings
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Score 7.9 out of 100
6 Ratings
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Score 5.3 out of 100

Likelihood to Recommend

SAP BPM

It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
Shiv Shivakumar | TrustRadius Reviewer

TrueSight Operations Management

If you have a large or complex environment then this tool can be the perfect fit. From many types of OS, database, applications and web sites supported out of the box and powerful customization ability, TrueSight can manage the most complex. If you have a simple or small IT shop then this tool suite may be over-kill and not worth the complexity to set up
Sean O'Brien | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

SAP BPM
10.0
TrueSight Operations Management
Dashboards
SAP BPM
10.0
TrueSight Operations Management
Standard reports
SAP BPM
10.0
TrueSight Operations Management
Custom reports
SAP BPM
10.0
TrueSight Operations Management

Process Engine

SAP BPM
10.0
TrueSight Operations Management
Process designer
SAP BPM
10.0
TrueSight Operations Management
Process simulation
SAP BPM
10.0
TrueSight Operations Management
Business rules engine
SAP BPM
10.0
TrueSight Operations Management
SOA support
SAP BPM
10.0
TrueSight Operations Management
Process player
SAP BPM
10.0
TrueSight Operations Management
Support for modeling languages
SAP BPM
10.0
TrueSight Operations Management
Form builder
SAP BPM
10.0
TrueSight Operations Management
Model execution
SAP BPM
10.0
TrueSight Operations Management

Collaboration

SAP BPM
10.0
TrueSight Operations Management
Social collaboration tools
SAP BPM
10.0
TrueSight Operations Management

Content Management Capabilties

SAP BPM
10.0
TrueSight Operations Management
Content management
SAP BPM
10.0
TrueSight Operations Management

Pros

SAP BPM

  • Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
  • Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
  • A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.
Anonymous | TrustRadius Reviewer

TrueSight Operations Management

  • Providing quick and accurate alerts
  • Provides users with tools to investigate events
  • Provides a quick easy solution for searching log files
Benjamin McKrill | TrustRadius Reviewer

Cons

SAP BPM

  • Live readings would be nice.
  • Easier to maneuver
  • Work with all systems with the press of one keystroke
Stephanie Chapman | TrustRadius Reviewer

TrueSight Operations Management

  • BMC has elected to not build in network monitoring which has always been a problem for us. They do have an excellent partner in Entuity for that but purchasing from a partner means separate contract talks.
  • They are merging in many old products into an every growing TrueSight tool but some tools have seen features dropped on the initial move and then we have to wait for future releases for the features to be added back in.
Sean O'Brien | TrustRadius Reviewer

Likelihood to Renew

SAP BPM

SAP BPM 7.0
Based on 1 answer
As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
Anonymous | TrustRadius Reviewer

TrueSight Operations Management

No score
No answers yet
No answers on this topic

Support Rating

SAP BPM

SAP BPM 5.0
Based on 2 answers
We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
Stephanie Chapman | TrustRadius Reviewer

TrueSight Operations Management

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP BPM

I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
Shiv Shivakumar | TrustRadius Reviewer

TrueSight Operations Management

We have done extensive comparisons between the products and some where quickly eliminated for lacking functionality or support for key technologies. The features that really pushed TrueSight to the top over other full suites from CA, ScienceLogic, SolarWinds, HP, Foglight and IBM was a mix of deal-breaking gaps for us in areas including support of iSeries, QoS reporting, integration options to other platforms and advanced analytics with event management
Sean O'Brien | TrustRadius Reviewer

Return on Investment

SAP BPM

  • Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
  • Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow
Shiv Shivakumar | TrustRadius Reviewer

TrueSight Operations Management

  • We have not figured ROI at this time.
Benjamin McKrill | TrustRadius Reviewer

Screenshots

SAP BPM

TrueSight Operations Management

Pricing Details

SAP BPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TrueSight Operations Management

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

SAP BPM
10.0
TrueSight Operations Management
8.2

Likelihood to Renew

SAP BPM
7.0
TrueSight Operations Management

Support Rating

SAP BPM
5.0
TrueSight Operations Management

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