What users are saying about
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Top Rated
292 Ratings
3 Ratings
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Score 5 out of 100

WatchGuard AuthPoint

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Top Rated
292 Ratings
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Score 9.1 out of 100

Feature Set Ratings

    Identity Management

    8.9

    SAP NW Identity Management

    89%

    WatchGuard AuthPoint

    Feature Set Not Supported
    N/A
    SAP Identity Management ranks higher in 7/7 features

    ID-Management Access Control

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    ID Management Single-Sign On (SSO)

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Multi-Factor Authentication

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Password Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Account Provisioning and De-provisioning

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    ID Management Workflow Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    ID Risk Management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • WatchGuard AuthPoint is rated higher in 1 area: Support Rating
    • SAP Identity Management and WatchGuard AuthPoint are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    SAP NW Identity Management

    90%
    1 Rating
    9.0

    WatchGuard AuthPoint

    90%
    174 Ratings

    Likelihood to Renew

    SAP NW Identity Management

    N/A
    0 Ratings
    8.9

    WatchGuard AuthPoint

    89%
    17 Ratings

    Usability

    SAP NW Identity Management

    N/A
    0 Ratings
    8.6

    WatchGuard AuthPoint

    86%
    25 Ratings

    Availability

    SAP NW Identity Management

    N/A
    0 Ratings
    7.9

    WatchGuard AuthPoint

    79%
    3 Ratings

    Performance

    SAP NW Identity Management

    N/A
    0 Ratings
    8.0

    WatchGuard AuthPoint

    80%
    3 Ratings

    Support Rating

    8.0

    SAP NW Identity Management

    80%
    2 Ratings
    9.4

    WatchGuard AuthPoint

    94%
    67 Ratings

    In-Person Training

    SAP NW Identity Management

    N/A
    0 Ratings
    6.4

    WatchGuard AuthPoint

    64%
    1 Rating

    Online Training

    SAP NW Identity Management

    N/A
    0 Ratings
    8.5

    WatchGuard AuthPoint

    85%
    2 Ratings

    Implementation Rating

    SAP NW Identity Management

    N/A
    0 Ratings
    8.9

    WatchGuard AuthPoint

    89%
    12 Ratings

    Configurability

    SAP NW Identity Management

    N/A
    0 Ratings
    6.6

    WatchGuard AuthPoint

    66%
    2 Ratings

    Ease of integration

    SAP NW Identity Management

    N/A
    0 Ratings
    8.2

    WatchGuard AuthPoint

    82%
    2 Ratings

    Product Scalability

    SAP NW Identity Management

    N/A
    0 Ratings
    8.1

    WatchGuard AuthPoint

    81%
    3 Ratings

    Vendor post-sale

    SAP NW Identity Management

    N/A
    0 Ratings
    9.5

    WatchGuard AuthPoint

    95%
    3 Ratings

    Vendor pre-sale

    SAP NW Identity Management

    N/A
    0 Ratings
    9.5

    WatchGuard AuthPoint

    95%
    3 Ratings

    Likelihood to Recommend

    SAP

    SAP Identity Management manages organization identities centrally with a great amount of flexibility and efficiency. Compared to the conventional SAP solution of central user administration (CUA), SAP IDM (version 7.2/8.0) delivers a great number of benefits like: 1. Availability of connectors for non-SAP application identity management,
    2. Modular/granular access management in the form of context-based business role definition.
    3. It can be integrated with the SAP HR system for making entire user identity management automatic.
    Read full review

    WatchGuard Technologies

    WatchGuard Authpoint is well-suited for existing WatchGuard users and those heavily dependent on VPN connection. The app is easy to use and set up on iPhone and Android devices. We use a Firebox M370 and have had zero issues in the deployment or the daily use of WatchGuard AuthPoint. Everything works well and we have had zero issues after initial implementation.
    Read full review

    Pros

    SAP

    • In my previous organization, to achieve the granularity of access based on organization restrictions, we implemented enabler role-based security roles. Provisioning the enabler roles through the SAP GRC was a great challenge (realistically improbable). Here came the SAP IDM to our rescue. It has a peculiar feature of context-based business role provisioning feature.
    • Customized context & its association with security roles & user HR attributes, give us unique ability to achieve granularity of access provisioning.
    • SAP IDM integrates with the SAP HR system and identity management becomes automatic.
    Read full review

    WatchGuard Technologies

    • The Authpoint Cloud portal is easy to use and navigate
    • It integrates well with the Firebox and gateway
    • Promptly sends 2FA request onto the user devices
    • Its very easy to re-activate token on a new device if the device is lost or stolen
    • Troubleshooting logs are available to figure out whats wrong if a user cannot authenticate
    Read full review

    Cons

    SAP

    • SAP Identity management should come up with connectors for almost all not SAP applications, which will enable the use of SAP IDM as a one-stop solution for organizations' identity management.
    Read full review

    WatchGuard Technologies

    • While the set up was easy to do the instructions could use a little more details.
    • It would be useful to be able to tell how many users are at the firewall level instead of going out to the cloud to look for it.
    Read full review

    Pricing Details

    SAP NW Identity Management

    Starting Price

    Editions & Modules

    SAP NW Identity Management editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      WatchGuard AuthPoint

      Starting Price

      Editions & Modules

      WatchGuard AuthPoint editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing Info

        Likelihood to Renew

        SAP

        No answers on this topic

        WatchGuard Technologies

        Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
        Read full review

        Usability

        SAP

        No answers on this topic

        WatchGuard Technologies

        After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
        Read full review

        Reliability and Availability

        SAP

        No answers on this topic

        WatchGuard Technologies

        It failed a couple of times for a period of an hour or so, where systems were down.
        Read full review

        Performance

        SAP

        No answers on this topic

        WatchGuard Technologies

        No apparent problem besides a couple of times that systems weren't working
        Read full review

        Support Rating

        SAP

        As IDM heavily relies on JAVA/SQL as a development language, finding skills resources sometimes becomes challenging. But SAP has strong support available for this product which makes it reliable for long term use within an organization.
        Read full review

        WatchGuard Technologies

        WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
        Read full review

        In-Person Training

        SAP

        No answers on this topic

        WatchGuard Technologies

        It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
        Read full review

        Online Training

        SAP

        No answers on this topic

        WatchGuard Technologies

        We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
        Read full review

        Implementation Rating

        SAP

        No answers on this topic

        WatchGuard Technologies

        the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
        Read full review

        Alternatives Considered

        SAP

        SAP IDM offers a great deal of benefits/features compared to conventional access provisioning with SAP.
        1. Conventional SAP user administration solution like CUA has great limitations. e.g. only SAP systems can be managed. Low-performance issues, unreliable access provisioning, and risk analysis were missing.
        2. SAP IDM integrates with SAP GRC solution to perform the reliable risk analysis before access provisioning. Its context feature allows granular access provisioning.
        Read full review

        WatchGuard Technologies

        We use DUO Mobile for our other MFA (i.e., Remote Desktop for Windows.) WatchGuard offers instructions on how to set up MFA with DUO, however, the WatchGuard AuthPoint setup was much simpler, so we opted to go that route. We are planning on looking into switching everything to WatchGuard AuthPoint, however, it's not a high priority at this time.
        Read full review

        Scalability

        SAP

        No answers on this topic

        WatchGuard Technologies

        We are a medium-sized company. We don't need rapid scaling.
        Read full review

        Return on Investment

        SAP

        • SAP IDM has the huge potential to minimize risks arising out of disorganized identity management within an organization. As all identities are managed centrally, there is very little room for manipulation of an identity.
        • As this solution has the ability to integrate with SAP GRC, risk analysis becomes mandatory before any access provisioning takes place.
        • As the solution is automatic, hiring to employee exits is managed with a minimal margin of error.
        Read full review

        WatchGuard Technologies

        • Integration with current Azure AD and LDAP is important as it saves the users from creating a new account and password to remember for yet another website/product.
        • The cost of a user license is nothing compared to the cost of data loss or a company network breach. It secures our devices and data in cases of theft or breaches. Theft of a device, data, or even worse a breach would cost the company thousands to millions of dollars.
        • A negative impact is that the users lose about 10-30 seconds with every login or unlock of their computer. However, this is necessary for MFA security.
        Read full review

        Screenshots

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