SAP S/4HANA Cloud vs. Workbooks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP S/4HANA Cloud
Score 8.5 out of 10
N/A
SAP S/4HANA Cloud is a modular cloud ERP software designed for every business need – powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in an industry, and expand globally. It can be deployed either on premise, in the cloud, or in a hybrid combination for quicker time-to-value.
$0
per month FUE users*
Workbooks
Score 4.6 out of 10
N/A
Workbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.
$30
per user/per month
Pricing
SAP S/4HANA CloudWorkbooks
Editions & Modules
SAP S/4HANA Cloud
Custom Pricing
per month FUE users*
Workbooks CRM Edition
$30
per user/per month
Workbooks Business Edition
$65
per user/per month
Offerings
Pricing Offerings
SAP S/4HANA CloudWorkbooks
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredOptional
Additional Details* FUE = Full user equivalent, which allows flexible customer choice among: 1 Advanced user, 3 Core-users, or 30 self-service users per FUE. Minimum purchase is 35 FUEs.
More Pricing Information
Community Pulse
SAP S/4HANA CloudWorkbooks
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SAP S/4HANA CloudWorkbooks
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP S/4HANA Cloud
7.7
249 Ratings
7% above category average
Workbooks
-
Ratings
Pay calculation7.4209 Ratings00 Ratings
Benefit plan administration7.3212 Ratings00 Ratings
Direct deposit files7.4210 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP S/4HANA Cloud
7.3
364 Ratings
1% above category average
Workbooks
7.7
8 Ratings
2% above category average
API for custom integration7.3349 Ratings7.57 Ratings
Plug-ins7.2320 Ratings00 Ratings
Custom fields00 Ratings8.48 Ratings
Custom objects00 Ratings7.67 Ratings
Scripting environment00 Ratings7.56 Ratings
Security
Comparison of Security features of Product A and Product B
SAP S/4HANA Cloud
8.3
419 Ratings
2% above category average
Workbooks
7.5
8 Ratings
10% below category average
Single sign-on capability8.5392 Ratings7.05 Ratings
Role-based user permissions8.0412 Ratings8.07 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP S/4HANA Cloud
7.4
423 Ratings
6% above category average
Workbooks
-
Ratings
Dashboards7.2393 Ratings00 Ratings
Standard reports7.6417 Ratings00 Ratings
Custom reports7.3390 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP S/4HANA Cloud
8.3
417 Ratings
8% above category average
Workbooks
-
Ratings
Accounts payable8.1415 Ratings00 Ratings
Accounts receivable8.0397 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP S/4HANA Cloud
7.9
363 Ratings
1% above category average
Workbooks
-
Ratings
Inventory tracking8.2354 Ratings00 Ratings
Automatic reordering7.8309 Ratings00 Ratings
Location management7.0298 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP S/4HANA Cloud
8.0
379 Ratings
3% above category average
Workbooks
-
Ratings
Pricing7.9359 Ratings00 Ratings
Order entry8.5368 Ratings00 Ratings
Credit card processing7.423 Ratings00 Ratings
Cost of goods sold8.1348 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Workbooks
7.7
9 Ratings
0% above category average
Customer data management / contact management00 Ratings8.59 Ratings
Workflow management00 Ratings8.27 Ratings
Territory management00 Ratings7.79 Ratings
Opportunity management00 Ratings8.89 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings6.49 Ratings
Contract management00 Ratings7.29 Ratings
Quote & order management00 Ratings7.68 Ratings
Interaction tracking00 Ratings6.48 Ratings
Channel / partner relationship management00 Ratings8.48 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Workbooks
6.3
8 Ratings
17% below category average
Case management00 Ratings6.28 Ratings
Call center management00 Ratings6.82 Ratings
Help desk management00 Ratings5.88 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Workbooks
7.3
7 Ratings
3% below category average
Lead management00 Ratings8.07 Ratings
Email marketing00 Ratings6.67 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Workbooks
7.5
9 Ratings
1% below category average
Task management00 Ratings7.77 Ratings
Billing and invoicing management00 Ratings6.88 Ratings
Reporting00 Ratings7.87 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Workbooks
8.6
8 Ratings
12% above category average
Forecasting00 Ratings8.28 Ratings
Pipeline visualization00 Ratings8.88 Ratings
Customizable reports00 Ratings8.88 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Workbooks
6.6
3 Ratings
10% below category average
Social data00 Ratings6.03 Ratings
Social engagement00 Ratings7.31 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Workbooks
6.9
6 Ratings
4% below category average
Marketing automation00 Ratings6.76 Ratings
Compensation management00 Ratings7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Workbooks
4.2
7 Ratings
56% below category average
Mobile access00 Ratings4.27 Ratings
Best Alternatives
SAP S/4HANA CloudWorkbooks
Small Businesses
Acumatica
Acumatica
Score 8.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.2 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP S/4HANA CloudWorkbooks
Likelihood to Recommend
8.5
(480 ratings)
7.0
(18 ratings)
Likelihood to Renew
8.9
(9 ratings)
8.5
(7 ratings)
Usability
8.1
(373 ratings)
7.3
(1 ratings)
Availability
10.0
(2 ratings)
9.1
(2 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.4
(75 ratings)
8.2
(1 ratings)
Online Training
9.0
(1 ratings)
6.4
(1 ratings)
Implementation Rating
7.3
(4 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
6.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
SAP S/4HANA CloudWorkbooks
Likelihood to Recommend
SAP
SAP S/4HANA Cloud leverages an in-memory database, allowing for real-time data processing and analytics. This enables organizations to make informed decisions based on up-to-the-minute information S/4HANA Cloud integrates various business modules, including finance, procurement, sales, manufacturing, and supply chain. This integration facilitates seamless data flow across different functional areas
Read full review
Workbooks Online
It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
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Pros
SAP
  • Complete production cycle, right from planning to final product manufacturing.
  • Keeping all documents in one place, with ability to upload important stuff against the particular entries.
  • Maintain trail of any changes made to data, validations at the right places and methodological working of each process
Read full review
Workbooks Online
  • Sales process management from enquiry to delivery of product
  • This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
  • Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
  • The FD loved it
  • The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
  • Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
Read full review
Cons
SAP
  • The complex integration we have with ERPs make it difficult to move or upgrade to SAP S4 HANA. Reimplementing all integrations and not impact business is a challenge
  • Requires a lot of tedious testing so that no role or function is impacted
  • Very time consuming to implement or upgrade. For large corporations it would take years to slowly migrate to S4HANA
Read full review
Workbooks Online
  • There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
  • While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
  • I am sure that would increase productivity even further (if it's of the same standard as the main environment).
Read full review
Likelihood to Renew
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
Workbooks Online
the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
Read full review
Usability
SAP
Modern User Interface:
The system features a contemporary and visually appealing interface, promoting a more engaging user experience.
Role-Based Access:
Users access role-specific dashboards and functionalities, ensuring a personalized experience tailored to their responsibilities.
Intuitive Navigation:
Streamlined menus and navigation paths contribute to an intuitive user experience, reducing the learning curve for new users.
Responsive Design:
The platform is designed to be responsive across various devices, allowing users to access information and perform tasks on desktops, tablets, or mobile devices
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Workbooks Online
No answers on this topic
Reliability and Availability
SAP
No answers on this topic
Workbooks Online
Workbooks CRM never let me down.
Read full review
Support Rating
SAP
The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.
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Workbooks Online
No answers on this topic
Online Training
SAP
No answers on this topic
Workbooks Online
Workbooks online trianing does what it needs to; but some training will always be better suited to face to face..
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Implementation Rating
SAP
Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.
Read full review
Workbooks Online
No answers on this topic
Alternatives Considered
SAP
In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our organization's digital journey.
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Workbooks Online
We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
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Return on Investment
SAP
  • Cost Savings and Lower Total Cost of Ownership (TCO):
  • While the initial implementation costs might be significant, the centralized data management and automation features can lead to cost savings over time. This might be achieved through reduced manual labor, better inventory control, optimized procurement processes, and streamlined operations, resulting in a lower TCO.
  • Better Visibility and Compliance:
  • The system's ability to offer comprehensive data visibility can enhance compliance efforts, mitigating risks and ensuring adherence to regulatory requirements. This can lead to reduced fines or penalties related to non-compliance issues.
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Workbooks Online
  • Allows us easy management of leads and clear visibility of opportunities for the sales team
  • User levels allows us to lock down various parts of the system to only allow them to view or edit certain areas
  • Allows us to manage customers in one piece of software and avoid having to use separate software for support, sales and operations
Read full review
ScreenShots

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.

Workbooks Screenshots

Screenshot of Activity ManagementScreenshot of Dashboard for Customer ServiceScreenshot of Dashboard for SalesScreenshot of Marketing CampaignsScreenshot of Organisation RecordScreenshot of Person Record