Schoox provides employee talent development, from new hire training to manager development programs, deliver the right content and courses to every employee in a social platform that keeps them engaged.
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Vector LMS and Industrial Manufacturing Training
Score 6.3 out of 10
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Vector LMS (replacing the former Convergence LMS) is a learning management system designed specifically for the needs of industrial & manufacturing facilities. It is designed to identify skill and compliance gaps, deliver consistent training, and build a stronger workforce, and is delivered from Convergence Training, a Vector Solutions company (acquired 2018).
We have special locations that work differently and I have recommended this to them. Even for locations set up differently, it still applies. Because everything can be personalized to fit the need of the user. These locations have become so adept at it that they have become admins themselves so they can implement their ideas immediately. I have yet to come across a scenario where this is not appropriate
A good scenario for this program is when you need to roll out more customized and specific content that is targeted to a specific department or group. Each leader or department can create their own content that makes it easy for their own employees to complete and finish it at their own pace and on their own hours. It is not that great for leaders or administrators that want to create and upload custom content, this process is not easy and takes more time than it should.
The user interface and command are fairly self-guiding and self-explanatory. It's not that difficult to know or figure out where to go next or what to click next.
The lesson progression and tracker are clear as well. You know easily where you are in a module, how much is left, etc. It also is easy for managers and those on the backend to track progress and see completion.
It reaches all employees virtually which is crucial since we are fully remote now and have employees in all time zones across the country.
User accounts: HotSchedules Train has each user in the system by first and last name which is a great tool but this becomes a problem when you have more than one person in your company with the same first and last name. Maybe they should identify by email instead of name so accounts of users with the same name do not merge together.
Copying Course or Test: Throughout the system you see the option to copy a course or a test but then the only place you can "paste" is within that same course or test. If I am creating two different courses or test that are similar it would be easy to use this function if it were designed a little better. Instead to "copy" a quiz you need to add all questions to a pool. In order to "copy" a course you would need to just create a new one from scratch.
Customizing the [Vector] LMS content can be difficult sometimes on the backend, it is not intuitive and our [Vector] LMS administrators have to get involved every time - even for simple customizations.
Improving the experience on the backend when loading or curating content needs improvement. Once it's uploaded it's fine, but getting to that point is cumbersome.
Platform stability is questionable at times in terms of timing out, glitches, having to restart modules, etc. This should be looked into and made more stable.
The training necessary for the managers and trainers is minimal. The system is very intuitive and HotSchedules customer support is the best support team I have ever dealt with. They are quick to respond and keep you informed through the whole process. As for new hires, you just put them in front of a tablet or computer and they just go. Our trainees have better retention and they much prefer to go through the training on-line then having to read pages of documents.
We did not use Wisetail, but we went through several weeks of training calls when we were deciding between that LMS and Schoox. We selected Schoox because of the integration with HotSchedules, something we already used, and the ongoing ease it would provide in shifting job codes and new roles within the organization
I was not involved in the selection process for [Vector] LMS; however, from my experiences with other platforms, this one seems to be solid. It's not perfect as no platform is, but it seems to get the job done especially for those on the user end. As mentioned, if you want to upload custom content it can be a task that requires more time and effort than it should.
I cannot speak to the cost of the platform as I wasn't involved in the process, but it seems to be a good investment. Most features are logical and easy to use unless you're on the backend.
The negative impact is most felt by leaders that want custom content to be created or uploaded. This is not a quick turnaround and can cause delays or issues.
The positive impact is it allows people to complete it at their own pace and can be reached by all employees. Especially in the virtual environment, it is really useful.
