<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
331 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
261 Ratings

ScienceLogic SL1

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
331 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

SolarWinds Network Configuration Manager (NCM)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
261 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • ScienceLogic SL1 is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • SolarWinds Network Configuration Manager (NCM) is rated higher in 3 areas: Likelihood to Recommend, Online Training, Implementation Rating

Likelihood to Recommend

8.4

ScienceLogic SL1

84%
178 Ratings
8.8

SolarWinds Network Configuration Manager (NCM)

88%
143 Ratings

Likelihood to Renew

8.5

ScienceLogic SL1

85%
15 Ratings
7.7

SolarWinds Network Configuration Manager (NCM)

77%
4 Ratings

Usability

8.9

ScienceLogic SL1

89%
10 Ratings
7.1

SolarWinds Network Configuration Manager (NCM)

71%
8 Ratings

Availability

8.5

ScienceLogic SL1

85%
11 Ratings

SolarWinds Network Configuration Manager (NCM)

N/A
0 Ratings

Performance

8.2

ScienceLogic SL1

82%
11 Ratings

SolarWinds Network Configuration Manager (NCM)

N/A
0 Ratings

Support Rating

8.6

ScienceLogic SL1

86%
18 Ratings
7.7

SolarWinds Network Configuration Manager (NCM)

77%
13 Ratings

In-Person Training

9.0

ScienceLogic SL1

90%
2 Ratings

SolarWinds Network Configuration Manager (NCM)

N/A
0 Ratings

Online Training

7.7

ScienceLogic SL1

77%
2 Ratings
10.0

SolarWinds Network Configuration Manager (NCM)

100%
1 Rating

Implementation Rating

8.0

ScienceLogic SL1

80%
52 Ratings
9.1

SolarWinds Network Configuration Manager (NCM)

91%
6 Ratings

Configurability

8.0

ScienceLogic SL1

80%
5 Ratings

SolarWinds Network Configuration Manager (NCM)

N/A
0 Ratings

Ease of integration

8.4

ScienceLogic SL1

84%
14 Ratings

SolarWinds Network Configuration Manager (NCM)

N/A
0 Ratings

Product Scalability

8.0

ScienceLogic SL1

80%
1 Rating

SolarWinds Network Configuration Manager (NCM)

N/A
0 Ratings

Vendor post-sale

10.0

ScienceLogic SL1

100%
2 Ratings

SolarWinds Network Configuration Manager (NCM)

N/A
0 Ratings

Vendor pre-sale

10.0

ScienceLogic SL1

100%
2 Ratings

SolarWinds Network Configuration Manager (NCM)

N/A
0 Ratings

Likelihood to Recommend

ScienceLogic

ScienceLogic SL1 is a very logical and powerful ideal software for monitoring every kind of technology in my organization, like servers, CPU, network, email, and many more. Their support team is very unparalleled and very proactive 24/7. While using this tool, any glitch in the network becomes easy to detect and can be detected and stopped. It's the best monitoring tool and is very recommended.
Read full review

SolarWinds

Solarwinds Network configuration manager is great and robust for a high ended environment where we have hundreds and thousands of devices and tools for configuration and monitoring. And if the scope is limited, I don't think it is appropriate to use it there.
Read full review

Pros

ScienceLogic

  • Business Services are a welcome addition to the capabilities of the SL1 platform
  • Collections capabilities. Being able to ingest multiple forms of data streams to provide a more holistic view of an environment
  • Giving the clients the freedom to apply specific monitoring that is tailored to their environments
Read full review

SolarWinds

  • Integrates with Network Performance Management for Alerting and Reporting.
  • NetPath and detects issues due to Configuration Change.
  • Keeps a record of which user made the change.
  • Which devices are not being backed up, devices where backups are failing, dashboard and alerting available.
Read full review

Cons

ScienceLogic

  • Dashboards have limitations in a couple of large enterprise use cases. New UI appears to be addressing these as it matures and resembles techniques seen in other enterprise tools
  • Percentiles and baseline / deviation calculations on standard metrics are not what we've seen in the past from enterprise tools. However, more complex anomaly detection is now available as an advanced function
Read full review

SolarWinds

  • For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.
Read full review

Pricing Details

ScienceLogic SL1

Starting Price

$7.5 per month per node

Editions & Modules

ScienceLogic SL1 editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.

    Pricing Info

    SolarWinds Network Configuration Manager (NCM)

    Starting Price

    Editions & Modules

    SolarWinds Network Configuration Manager (NCM) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Likelihood to Renew

      ScienceLogic

      We migrated away from our 20-year-old homegrown solution and have no back-tracking capability. ScienceLogic is demonstrating new capabilities that we would not have been able to do on our own using our legacy system.
      We understand the capabilities of competitors based on our bake-off selection where ScienceLogic won on capabilities and future near-term potential (expandability, platform growth). We know that those competitors are not really close to where we have been able to push ScienceLogic (as a partner).
      Read full review

      SolarWinds

      I simply love this product for what it does. it backups our configs and stores them so i don't have to worry about if we have current configs. It allows me to recover from a cisco failure in a matter of minutes rather than hours. I only have to copy and paste instead of recreate. so the maximum downtime we have is the time it takes to get the physical hardware replaced
      Read full review

      Usability

      ScienceLogic

      Product is capable of monitoring different
      technologies like OS, MS Infra apps, cloud services, Databases, network etc...
      this can be a single solution for most of the technologies end to end monitoring

      It is more flexible for customization and
      support is good
      Read full review

      SolarWinds

      The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.
      Read full review

      Reliability and Availability

      ScienceLogic

      Science Logic SL1 provides the option of Distributed deployment where multiple instances of each appliance can be deployed to manage the load and availability. SL1 provides a High Availability feature for Database Servers and Data Collection. If one of the Data Collectors in the collector group fails, it will automatically redistribute the devices from the failed Data Collector among the other Data Collectors in the Collector Group. The high availability feature for the Database server ensures that SL1 performs failover automatically to another server without causing the outage to the application.
      Read full review

      SolarWinds

      No answers on this topic

      Performance

      ScienceLogic

      The performance is entirely dependent on the complexity of the environment/network being used to host the platform. Outside of those factors, the platform runs very efficiently and quickly out of the box. We have integrations with other platforms and neither seem to take a hit from our moderate API usage. Any issues with performance would be experienced by choices made in infrastructure or complexity of things built by the customer to display in the GUI (overly complicated and cluttered dashboards for example)
      Read full review

      SolarWinds

      No answers on this topic

      Support Rating

      ScienceLogic

      So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
      Read full review

      SolarWinds

      To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
      Read full review

      In-Person Training

      ScienceLogic

      On our side (students), we had a number of teams who were provided the deep developer training.
      Of those students, the customized training provided a complete, 5 day training which enabled the deployed platform team to successfully deploy and mitigate user-experience issues for the vast majority of our end-users, including some of the teams who attended the developer training.

      The knowledge kept pace with the class and sped up / slowed down (within the time constraints) as needed throughout the course.

      This was developer to developer training and for those students who were developers the training worked well. For those who were just coders it probably worked less well as some of the topics still do not apply (a function of our course outline specification based on our knowing nothing).

      Due to problems in sequencing we did the developer course BEFORE the admin course and realized that our requested ORDER was wrong.

      The onsite admin course was much better received and led to deeper understanding of the developer course held a few weeks prior.
      Read full review

      SolarWinds

      No answers on this topic

      Online Training

      ScienceLogic

      Only cover the basic, the most powerfull part of the tool was not covered.
      Read full review

      SolarWinds

      Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it
      Read full review

      Implementation Rating

      ScienceLogic

      As far as Implementation is concerned, i think I never ran into any major trouble (whatever it is, it's just local infrastructure specific). Once all your NW ports and connectivity is in place, it won't take much of your time to install the product. configurations are also easy to complete. VM configuration takes no time, except the environmental configuration which is company specific. Onboarding is easy via SNMP based monitoring.
      Read full review

      SolarWinds

      Change management played a key role in our organisation. We didn't have any major downtime but it was crucial for us to get his product.
      Read full review

      Alternatives Considered

      ScienceLogic

      As I stated earlier, SL1 seems to be best used for Servers and Network Storage devices. It doesn't seem to be a direct replacement as SL1 doesn't have a configuration management piece, visual maps are very crude and not user-friendly, and the building of the maps is not intuitive, nor has the functionality of Solarwinds Topology Mapper.
      Read full review

      SolarWinds

      At the time SolarWinds was the biggest player in the space and their whole portfolio was very comprehensive. As time progressed and newer technologies came about (i.e. SDWAN) their products couldn't keep up with the consumer demands and changing market. Security became such a big focus that once Solarwinds got hacked we had to remove all their products from our environment
      Read full review

      Scalability

      ScienceLogic

      Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
      Read full review

      SolarWinds

      No answers on this topic

      Return on Investment

      ScienceLogic

      • we are still in the process of implementation
      • after all of our production devices are onboarded to SL1, we will be able to bring network monitoring in-house instead of it being outsourced as it is now
      • I am Engineer/SL1 user only, therefore I cannot comment on ROI or similar numbers
      Read full review

      SolarWinds

      • Saves 100s of hours a year in man hours over manual configuration.
      • Saved easily 50k in lost revenue when a switch rebooted with months old unsaved configuration. NCM let us quickly restore a snapshot of the running config from the previous day.
      • Saves us several man hours per week of config auditing by reducing all changes to a summary email.
      Read full review

      Screenshots

      Add comparison