Likelihood to Recommend Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
Read full review AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
Read full review Pros Great web interface. Lots of data available in a really clean format, with filtering options and more. Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course). Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated! Very generous free tier – 10,000 events per month. We're nowhere near that yet. Read full review Request tracing with code profiling. Automated alerting on latency and response codes for each API. Low resource overhead while collecting data from our application servers. Highly performant dashboard that enables us to make progress rapidly. Very resilient. We have not seen a downtime in their service in the entire year that we have used them. Identify database and cache requests that are taking longer than expected Read full review Cons Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert. Alert Copying. Being able to copy an alert from one project to another would be super beneficial. Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box. Read full review The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages. Read full review Likelihood to Renew We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
Read full review Usability As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET
Read full review Support Rating Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
Read full review Alternatives Considered We used
Rollbar but didn't like the configuration its not easy. And also doesn't support wide features like Sentry although its a cheaper option but doesn't have the dash-boarding like Sentry and its was not easy to integrate webhooks for different purposes. Somehow many people in company where not able to understand
Rollbar dashboard who were very much used to Sentry.
Read full review What we found positive in AppOptics from others is:
Easy to install and manage. Various stack support. Point to point deep-dive metrics and correlation. Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently. Alerts can be sent on different channels. Read full review Return on Investment It helped stabilize our system in the beginning We had to take it down later due to internal reasons and majorly because of cost-cutting process If someone has a unstable system and have no way to figure out what to do, can use sentry at least temporarily along with some other APM to fix their system faster Read full review Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting. As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided. Dashboards can be useful for making future strategy based on trends. Installation and integration is easy. Read full review ScreenShots SolarWinds AppOptics Screenshots