Service Fusion vs. ServiceTrade

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Service Fusion
Score 8.2 out of 10
N/A
Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.
$99
per month
ServiceTrade
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
ServiceTrade is a software platform for commercial mechanical and fire contractors. ServiceTrade aims to help contractors deliver more work with limited resources by improving service and project operations, increasing technician productivity, selling more service and inspection agreements, and growing customer loyalty. According to the vendor, 10% of the commercial or industrial buildings in the United States are serviced by more than 1,200 contractors using ServiceTrade to manage 13 million…N/A
Pricing
Service FusionServiceTrade
Editions & Modules
Starter
$99.00
per month
Plus
$199.00
per month
Pro
$349.00
per month
No answers on this topic
Offerings
Pricing Offerings
Service FusionServiceTrade
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Service FusionServiceTrade
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Service FusionServiceTrade
Small Businesses
Kickserv
Kickserv
Score 9.3 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Service FusionServiceTrade
Likelihood to Recommend
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Service FusionServiceTrade
Likelihood to Recommend
Service Fusion
Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!
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ServiceTrade
No answers on this topic
Pros
Service Fusion
  • GPS Integration for routing agents/technicians to job sites.
  • Reporting, especially post-ticket completion.
  • Customer Management - containing all pertinent files and information for a given customer.
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ServiceTrade
No answers on this topic
Cons
Service Fusion
  • Integrations with 3rd Party Applications - especially CRM.
  • Access permissions are complicated and somewhat unnecessary.
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ServiceTrade
No answers on this topic
Return on Investment
Service Fusion
  • Postive ROI.
  • Streamlined scheduling process for field service calls.
  • Reporting has generated a traceable trail for long-term customers, to help better serve their needs.
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ServiceTrade
No answers on this topic
ScreenShots

ServiceTrade Screenshots

Screenshot of the interface where ServiceTrade displays the status of technicians. Customer service status updates can be seen minute by minute.Screenshot of the map where work is displayed, to schedule one-time and recurring work.Screenshot of the interface where job details, new appointments, changing schedules, and automatic alerts for techs can be viewed and managed.Screenshot of the ServiceTrade iOS and Android applications, that enable the latest hardware and software features.Screenshot of online approvals -  customers review and approve online – and pictures to seal the deal.