Serviceware Processes vs. Spoke
Serviceware Processes vs. Spoke
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Serviceware Processes | N/A | helpLine was an ITSM solution developed by the European IT service software company of the same name headquartered in Germany, acquired by Serviceware and now representing the central process platform for the Serviceware Enterprise Service Platform, rebranded Serviceware Processes. | N/A | |
Spoke | N/A | Spoke, headquartered in San Francisco, offers their ticketing and request management app designed to support IT help desks, HR, or management with handling employee requests and assistance needs. | N/A |
Serviceware Processes | Spoke | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Serviceware Processes | Spoke | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Serviceware Processes | Spoke | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
Serviceware Processes | Spoke | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Serviceware Processes | Spoke | |
---|---|---|
Likelihood to Recommend | 9.0 (1 ratings) | 8.4 (4 ratings) |
Support Rating | 9.0 (1 ratings) | 8.0 (1 ratings) |
Serviceware Processes | Spoke | |
---|---|---|
Likelihood to Recommend | Serviceware | Spoke |
Pros | Serviceware | Spoke |
Cons | Serviceware | Spoke |
Support Rating | Serviceware | Spoke |
Alternatives Considered | Serviceware | Spoke |
Return on Investment | Serviceware | Spoke |
ScreenShots |