SimplePractice vs. Zocdoc

I think it's a good choice for solo providers who bill insurance. If you have employees or are self-pay, go elsewhere, in my opinion

Incentivized

If was a zero on the scale I would choose. if Zocdoc charged a flat fee monthly for a referrals that would make more sense. Otherwise they are the only ones benefiting from the service. They are a total scam! do not utilize them as a referral source unless you want to lose money! Zocdoc is completely OK with tacking on innocuous and inaccurate charges. Further, they refuse to work with you on paying it. as it stands, I will be filing a complaint with a Better Business Bureau. Zocdoc has been accused of violating the anti kickback law put into place to stop such predator practice. Given that soft dock is a corporation and they have hired a team of lawyers to speak legally used to squeeze their way out of taking responsibility. They know what they're doing is wrong. They just don't care

• Intake paperwork formatting
• Calendar interface and ease of use
• Automated features such as appointment reminders

Incentivized

• Would like more usability on the app.

Incentivized

• high cost for customer acquisition
• customers cancel and practice has no recourse, but must pay Zocdoc
• Not enough time to verify the customer is sincere and get their paperwork in before Zoc Doc charges us
• High cost of service for nurse practitioners
• High rate of attrition- few customers converted to our practice compared to other methods
• We were promised one rate per customer acquired, then the posted rate was increased, twice
• Unable to even charge a no show fee for patients who changed at last minute
• the service as set up encourages patients to bait and switch to other providers at the last minute
• there is no way to limit incoming patients to your home state, so people from out of state book and then have to be notified and unbooked, creating extra work and hassle

if there was a rating of zero this is what I would give him. Perhaps -10? as I mentioned they are great at getting your referrals, just the wrong ones. There is no extremely process for getting the right client to the right provider. Their calendar sink does not work so they will book over the top of you frequently. They refused to work with you on a reasonable payment plan

I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.

Incentivized

Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc. I'm hoping to switch to Practice Q soon.

Incentivized

I can't select it, but I do use psychology today. They charge a flat fee and allow you to list your profile and information on their website. I have gained many referrals from them for 1/8 of the price

• The electronic paperwork has established me as a professional in the modern age
• It has allowed me to streamline parts of my group practice
• It has helped me stay organized and keep up with things to be done

Incentivized

• I have lost money utilizing Zocdoc.
• Even though they claim their calendars sync with Google, they frequently booked over me, which upset clients I attempted to work with.
• When confronted with their unethical behavior, they basically have it "It sucks to be you" attitude.