Skype for Business, now part of Microsoft Teams vs. Zimbra Email & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Skype for Business, now part of Microsoft Teams
Score 7.5 out of 10
N/A
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
Zimbra Email & Collaboration
Score 7.6 out of 10
N/A
Zimbra offers social collaboration software.N/A
Pricing
Skype for Business, now part of Microsoft TeamsZimbra Email & Collaboration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Skype for Business, now part of Microsoft TeamsZimbra Email & Collaboration
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Skype for Business, now part of Microsoft TeamsZimbra Email & Collaboration
Top Pros
Top Cons
Features
Skype for Business, now part of Microsoft TeamsZimbra Email & Collaboration
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Skype for Business, now part of Microsoft Teams
7.5
193 Ratings
6% below category average
Zimbra Email & Collaboration
-
Ratings
High quality audio8.0189 Ratings00 Ratings
High quality video7.7184 Ratings00 Ratings
Low bandwidth requirements6.5181 Ratings00 Ratings
Mobile support7.8145 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Skype for Business, now part of Microsoft Teams
8.5
190 Ratings
6% above category average
Zimbra Email & Collaboration
-
Ratings
Desktop sharing8.7190 Ratings00 Ratings
Whiteboards8.2119 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Skype for Business, now part of Microsoft Teams
7.8
187 Ratings
5% below category average
Zimbra Email & Collaboration
-
Ratings
Calendar integration8.1173 Ratings00 Ratings
Meeting initiation8.1181 Ratings00 Ratings
Integrates with social media7.683 Ratings00 Ratings
Record meetings / events7.5142 Ratings00 Ratings
Slideshows7.7114 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Skype for Business, now part of Microsoft Teams
8.5
172 Ratings
1% above category average
Zimbra Email & Collaboration
-
Ratings
Live chat9.1170 Ratings00 Ratings
Audience polling8.493 Ratings00 Ratings
Q&A8.093 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Skype for Business, now part of Microsoft Teams
8.0
155 Ratings
5% below category average
Zimbra Email & Collaboration
-
Ratings
User authentication8.1141 Ratings00 Ratings
Participant roles & permissions7.9147 Ratings00 Ratings
Confidential attendee list8.0109 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Skype for Business, now part of Microsoft Teams
-
Ratings
Zimbra Email & Collaboration
9.0
6 Ratings
14% above category average
Task Management00 Ratings9.86 Ratings
Gantt Charts00 Ratings8.13 Ratings
Scheduling00 Ratings9.85 Ratings
Workflow Automation00 Ratings7.23 Ratings
Mobile Access00 Ratings9.76 Ratings
Search00 Ratings9.86 Ratings
Visual planning tools00 Ratings8.53 Ratings
Communication
Comparison of Communication features of Product A and Product B
Skype for Business, now part of Microsoft Teams
-
Ratings
Zimbra Email & Collaboration
7.6
8 Ratings
5% below category average
Chat00 Ratings7.07 Ratings
Notifications00 Ratings8.07 Ratings
Discussions00 Ratings7.46 Ratings
Surveys00 Ratings7.72 Ratings
Internal knowledgebase00 Ratings7.73 Ratings
Integrates with GoToMeeting00 Ratings7.63 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
Integrates with Outlook00 Ratings7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Skype for Business, now part of Microsoft Teams
-
Ratings
Zimbra Email & Collaboration
7.5
9 Ratings
8% below category average
Versioning00 Ratings7.08 Ratings
Video files00 Ratings7.08 Ratings
Audio files00 Ratings7.08 Ratings
Document collaboration00 Ratings7.18 Ratings
Access control00 Ratings8.75 Ratings
Advanced security features00 Ratings9.76 Ratings
Integrates with Google Drive00 Ratings6.62 Ratings
Device sync00 Ratings6.64 Ratings
Best Alternatives
Skype for Business, now part of Microsoft TeamsZimbra Email & Collaboration
Small Businesses
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Skype for Business, now part of Microsoft TeamsZimbra Email & Collaboration
Likelihood to Recommend
8.5
(196 ratings)
7.0
(9 ratings)
Likelihood to Renew
9.0
(7 ratings)
-
(0 ratings)
Usability
9.0
(14 ratings)
-
(0 ratings)
Support Rating
8.5
(40 ratings)
-
(0 ratings)
Implementation Rating
7.0
(2 ratings)
8.0
(1 ratings)
User Testimonials
Skype for Business, now part of Microsoft TeamsZimbra Email & Collaboration
Likelihood to Recommend
Microsoft
Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
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Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Pros
Microsoft
  • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
  • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
  • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
  • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
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Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Cons
Microsoft
  • Probably the biggest area is the video element as it has historically struggled in this area.
  • The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
  • Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
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Synacor
  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
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Likelihood to Renew
Microsoft
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
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Synacor
No answers on this topic
Usability
Microsoft
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
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Synacor
No answers on this topic
Support Rating
Microsoft
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
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Synacor
No answers on this topic
Implementation Rating
Microsoft
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
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Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Alternatives Considered
Microsoft
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
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Synacor
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
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Return on Investment
Microsoft
  • We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
  • Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
  • The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
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Synacor
  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
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ScreenShots

Zimbra Email & Collaboration Screenshots

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