Smart Communications SmartCOMM vs. Twilio
Smart Communications SmartCOMM vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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SmartCOMM | N/A | Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Smart Communications SmartCOMM | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Smart Communications SmartCOMM | Twilio | |
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Top Pros | No answers on this topic | |
Top Cons |
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Smart Communications SmartCOMM | Twilio | |
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Small Businesses | EZ Texting Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.0 out of 10 | Bright Pattern Contact Center Score 9.6 out of 10 |
Enterprises | Quadient Inspire Score 9.0 out of 10 | Bright Pattern Contact Center Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Smart Communications SmartCOMM | Twilio | |
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Likelihood to Recommend | 9.0 (2 ratings) | 6.5 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 7.8 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.1 (23 ratings) |
Support Rating | - (0 ratings) | 5.6 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Smart Communications SmartCOMM | Twilio | |
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Likelihood to Recommend | ![]() Smart Communications
| Twilio
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Pros | ![]() Smart Communications
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Cons | ![]() Smart Communications
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Likelihood to Renew | ![]() Smart Communications No answers on this topic | Twilio
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Usability | ![]() Smart Communications No answers on this topic | Twilio
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Performance | ![]() Smart Communications No answers on this topic | Twilio
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Support Rating | ![]() Smart Communications No answers on this topic | Twilio
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Implementation Rating | ![]() Smart Communications No answers on this topic | Twilio
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Alternatives Considered | ![]() Smart Communications
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Contract Terms and Pricing Model | ![]() Smart Communications No answers on this topic | Twilio
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Return on Investment | ![]() Smart Communications
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ScreenShots | Twilio Screenshots |