SmartDraw

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartDraw
Score 6.2 out of 10
N/A
SmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.
$5.95
per user/per month
Pricing
SmartDraw
Editions & Modules
Multiple-Users (for 5+ users)
$5.95
per user/per month
Single-User
$9.95
per month
Offerings
Pricing Offerings
SmartDraw
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
SmartDraw
Considered Both Products
SmartDraw
Chose SmartDraw
We really like the features of smart draw and the unique library of objects.
Chose SmartDraw
SmartDraw is NEXT LEVEL! Microsoft is yesterday's news when it comes to creating charts. SmartDraw allows you to create and deliver dynamic charts and diagrams that truly convey the data you are inputting turning it into a stunning visual explanation.
Chose SmartDraw
As noted in first question, SmartDraw has them beat in every category I can think of (except for price; but need to keep in mind the old adage "you get what you pay for"!). This product allows for VASTLY-improved uploading of data than the Lucidchart product, and customer …
Chose SmartDraw
We haven't selected other tools, SmartDraw was our test product and we are in the middle of determining if we will go with them long term.
Chose SmartDraw
Indigo Studio and Visio were other products used in my department.
We chose SmartDraw over Visio on both features and cost.
Chose SmartDraw
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional …
Top Pros
Top Cons
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SmartDraw
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User Ratings
SmartDraw
Likelihood to Recommend
5.7
(14 ratings)
Support Rating
8.4
(2 ratings)
User Testimonials
SmartDraw
Likelihood to Recommend
SmartDraw Software
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
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Pros
SmartDraw Software
  • Provides examples to work off of--these are helpful when you don't know exactly where to start.
  • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
  • Provides a wide variety of templates, meets a wide variety of needs.
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Cons
SmartDraw Software
  • A month-to-month plan would be ideal for users that don't have a need to create many projects
  • The sidebar navigation can be a little confusing with all of the tools listed.
  • Offering customizable plans with only the feature you need would simplify navigation
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Support Rating
SmartDraw Software
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
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Alternatives Considered
SmartDraw Software
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
Read full review
Return on Investment
SmartDraw Software
  • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
  • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
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ScreenShots