Snow Atlas vs. Spiceworks Help Desk
Snow Atlas vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Snow Atlas | N/A | Snow Atlas is a cloud-native platform built from the ground up to provide Technology Intelligence for today’s hybrid enterprises. Based on a microservices architecture and standardized APIs, Snow Atlas provides a unified foundation for Snow’s IT asset management, SaaS management and FinOps solutions. It can be used to display all of the technology in an enterprise's IT stack, or to find opportunities to enhance, optimize and efficiently manage technology assets and share data with… | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Snow Atlas | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Snow Atlas | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Snow Atlas | Spiceworks Help Desk | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Snow Atlas | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Snow Atlas | Spiceworks Help Desk | |
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Likelihood to Recommend | Snow Software No answers on this topic | Spiceworks Ziff Davis |
Pros | Snow Software No answers on this topic | Spiceworks Ziff Davis |
Cons | Snow Software No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | Snow Software No answers on this topic | Spiceworks Ziff Davis |
Usability | Snow Software No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Snow Software No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Snow Software No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Snow Software No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Snow Software No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | Snow Software No answers on this topic | Spiceworks Ziff Davis |
ScreenShots |