Spiceworks Help Desk vs. Teqtvity
Spiceworks Help Desk vs. Teqtvity
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A | |
Teqtvity | Mid-Size Companies (51-1,000 employees) | IT Asset Management Teqtivity provides IT asset management and smart vending solutions. They state their tools help to create more efficient companies and empower productive, efficient teams. Manage the Complete Asset Lifecycle Track the history of each asset from its initial receipt to end of life and disposal. Record Asset Status Updates Add custom attachments and attributes to an asset when making status updates, like Certificates of Data… | $62 per month per user |
Spiceworks Help Desk | Teqtvity | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Spiceworks Help Desk | Teqtvity | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Spiceworks Help Desk | Teqtvity | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Spiceworks Help Desk | Teqtvity | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ConnectWise RMM Score 7.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Spiceworks Help Desk | Teqtvity | |
---|---|---|
Likelihood to Recommend | 8.9 (82 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (29 ratings) | - (0 ratings) |
Usability | 8.6 (8 ratings) | - (0 ratings) |
Availability | 10.0 (3 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.7 (26 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (7 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
Spiceworks Help Desk | Teqtvity | |
---|---|---|
Likelihood to Recommend | Spiceworks Ziff Davis | Teqtivity. Inc No answers on this topic |
Pros | Spiceworks Ziff Davis | Teqtivity. Inc No answers on this topic |
Cons | Spiceworks Ziff Davis | Teqtivity. Inc No answers on this topic |
Likelihood to Renew | Spiceworks Ziff Davis | Teqtivity. Inc No answers on this topic |
Usability | Spiceworks Ziff Davis | Teqtivity. Inc No answers on this topic |
Reliability and Availability | Spiceworks Ziff Davis | Teqtivity. Inc No answers on this topic |
Support Rating | Spiceworks Ziff Davis | Teqtivity. Inc No answers on this topic |
Implementation Rating | Spiceworks Ziff Davis | Teqtivity. Inc No answers on this topic |
Alternatives Considered | Spiceworks Ziff Davis | Teqtivity. Inc No answers on this topic |
Return on Investment | Spiceworks Ziff Davis | Teqtivity. Inc No answers on this topic |
ScreenShots |